Requesting a Banner Username and Password

The Banner password is used to protect Banner, WebXtender, ePrint, Crystal Reports, and BOE. Banner access is progressive in that you may be required to attend training prior to receiving your Banner username and any updated access. See the Training Schedule for a list of workshops. When requesting a Banner username and password there there are four possible outcomes:

• If you don't already have one, you will receive a Banner username along with a temporary password that you will be required to change the first time you log in to Banner
• Your existing Banner username will be updated to include the requested access
• Your Banner password will be reset to a temorary password, which you will be required to change the next time you log in to Banner
• You may be denied access

All of these requests can be completed via the Banner Username Help page. To access this page, you will need an internet connectiion and a web browser such as Microsoft Internet Explorer or Mozilla Firefox.

To request a Banner username and password, follow these steps:

1. Navigate to the Banner Launch page by typing http://it.emich.edu/inb in your browser address bar.


2. Click the Username Help link.






3. The Request Banner Access Login page displays. Type your my.emich username and password in the Username and Password fields.


4. Click the Login button.






5. The Banner Username Help form displays. All fields in Step 1 - Enter Your Personal Information are required. Begin by Clicking in the Name field and type your name as it appears on your paycheck.


6. Type your department name in the Department field.


7. Type your job title in the Job Title field.


8. Type your EMU email address in the Email Address field.


9. Type your EMU phone number in the Phone Number field.


10. Finally, type the last 4 digits of your Social Security Number in the Last 4 digits of SS# field.






11. In Step 2 - Choose one of the Options below, click the radio button that applies to your situation . If requested, enter the date you attended the corresponding workshop.






12. In Step 3 - Submit Your Help Request, click the Submit button.






13. A confirmation message will display indicating the your help request was successfully submitted and you will be sent an email message with a help ticket number.