Continuous Improvement (CI):

Office of Institutional Effectiveness and Accountability (OIEA)

The Office of Institutional Effectiveness & Accountability serves as the umbrella to the following offices, initiatives, and programs:

• Academic Assessment
  • Student Learning Outcomes Assessment
  • Specialized Accreditation
  • Academic Review
• Institutional Research & Information Management
• Institutional Accreditation - (Higher Learning Commission & AQIP)
• Continuous Improvement Communication
  • Making EMU Better - www.emich.edu/better

Mission

The mission of the office is to provide outstanding leadership and to foster a culture of continuous improvement through evidence-based planning and decision-making at Eastern Michigan University.

Integral to this mission is the alignment of accreditation, assessment, planning, and institutional research to ensure a cohesive approach to providing assistance to all University units in developing action plans and assessment processes.

Services

The services provided by the OIEA include:

• SUPPORT - Campus-wide CI efforts; provide financial, educational, and technical resources for continuous (quality) improvement; support CI leadership.
• COORDINATE & MANAGE - Unit level CI Councils, data storage, HLC & AQIP/institutional accreditation, Academic Assessment - assessment of student learning, Academic Review, and specialized accreditation.
• CONNECT & COMMUNICATE - Build linkages between institutional planning processes and Higher Learning Commission; initiate campus-wide CI opportunities and initiatives; communicate formal and informal University CI efforts to the campus community; communicate continuous improvement efforts through consistent communication mechanisms (print, face-to-face and electronic)