Eastern Michigan University
College of Education at Eastern Michigan University
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LiveText Support for Students
 
FAQs: LiveText Support for Students
  1. What is LiveText?
  2. What is LiveText currently being used for?
  3. How do I access the LiveText tutorials?
  4. What are the student benefits of LiveText?
  5. What are the faculty benefits of LiveText?
  6. What are the program benefits of LiveText?
  7. Where do I purchase my LiveText subscription?
  8. When do I purchase my LiveText Key Code and set up my LiveText account?
  9. How much does LiveText cost?
  10. Will I have to purchase my LiveText subscription each semester?
  11. How do I pay for my LiveText account?
  12. How do I create my LiveText account?
  13. If I stop going to school for a semester or two, can I get a refund on my LiveText charges?
  14. What if I forget my LiveText Key Code?
  15. What are the computer requirements for using LiveText?
  16. Where can I go for more help?
  17. I uploaded my file to LiveText but my professor can't find it to assess it. What happened?
  18. How do I access documents and assignments from previous terms?
  19. How do I share my documents with people who don't have a LiveText account?
  20. I have an Incomplete. How can I submit my work for a previous semester?

1. What is LiveText?

LiveText is an Internet-based subscription service that allows students and instructors to "create, share, and collaborate on educational curriculum."

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2. What is LiveText currently being used for?

LiveText is currently being used in for assignment submission, artifact collection, standards integration, and Student assessment in EMU's educator preparation programs.

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3. How do I access the LiveText tutorials?

To access the LiveText Tutorials from LiveText.com you must be logged into your account and click on the "Help" button on the top right corner of the window. We've also provided links to the tutorial movies on our Tutorials page.

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4. What are the student benefits of LiveText?

Students can upload their work, align it to current standards, and share it with other students, instructors, and potential employers of their choosing.

  1. Allows for easy alignment with the latest state and federal standards for teacher education programs. Students can easily show "proof" that they have completed requirements.
  2. Allows students to showcase their work to future employers & others. This can include worksheets, lesson plans, and photos/video of classroom activities.
  3. Provides powerful tools for creating lesson plans and unit plans—including built-in standards, resources, and templates.
  4. Helps organize materials for portfolios.
  5. Allows for easier creation and assessment of your electronic portfolio.
  6. Provides all-in-one-place portability of work among different classes and across semesters, from initial field experiences and courses through student teaching and induction.
  7. Privacy is yours until you wish to share your data with others.
  8. For students using it from the beginning of their Junior year, the average cost is less than $20 per Fall/Winter semester, and will be used throughout the students' program and into the induction years.
  9. Access from multiple locations: school, work, and home.
  10. Students will increase their technology skills by using LiveText.

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5. What are the faculty benefits of LiveText?

Faculty can upload their work, align it to current standards, share it with their students, guide student learning, track student progress, assess the student's products, and work collaboratively with cohorts.

  1. Allows for easy alignment with the latest state and federal standards for teacher education programs. Faculty can easily show "proof" that they comply with requirements.
  2. Accurately assess student work based on custom rubrics and expectations.
  3. Provides an enriching alternative to "Paper & Pencil" processes; addresses needs for student computer proficiency.
  4. Provides a tool for the easy marking, editing, and evaluating of student work.
  5. Simplifies web creation of projects such as electronic portfolios, freeing faculty to focus on substance rather than technology.
  6. Allows faculty to work collaboratively on projects in real-time. Alleviates numerous revisions and email communications.
  7. Information is easily replicated by "Cut and Paste" from existing digital documents; does not require the existing work to be redone.
  8. Privacy is yours until you wish to share your data with others.
  9. Access from multiple locations: school, work, and home.

 

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6. What are the program benefits of LiveText?

Programs and department can upload their work, share it between faculty and staff, track student progress, assesses the program's alignment with standards, and generate student / program reports.

  1. Allows for easy alignment with the latest state and federal standards for teacher education programs. The program can easily produce detailed evidence and examples for accreditation.
  2. Provides a central location for all student and faculty work eliminating the need for paper records.
  3. Enhances opportunities for a more coherent program, as syllabi, guidelines, rubrics, assessments, etc., can be easily shared, discussed, and modified among department members.
  4. Allows for a standard grading method for consistency throughout the department.
  5. Encourages interaction between faculty members to collaborate on similar projects (i.e., if multiple professors teach different sections of the same course.)
  6. Permanently preserves information for program auditing.
  7. Encourages the appropriate use of technology for all participants

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7. Where do I purchase my LiveText subscription?

Purchasing your LiveText subscription is a two-part process.

  1. Purchase your LiveText Key Code at EMU. More information on this process is available by visiting the How to Obtain a Key Code page.
  2. Visit LiveText.com, and, using your EMU LiveText Key Code, create your LiveText account. More information on this process is available by viewing the How to Register an Account (pdf) document.

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8. When do I purchase my LiveText Key Code and set up my LiveText account?

Not all classes will be using LiveText. Please wait for information to come to you from your course instructor. If LiveText is not required, you do not need to purchase a Key Code at this time.

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9. How much does LiveText cost?

The EMU College of Education is selling LiveText Key Codes at a discount from the normal price. Where a bookstore, or even the LiveText website, is charging $98.00 for the basic version, the EMU College of Education is only charging $77.00 (effective September 1, 2012). Your account is good for five years, or, until one year past graduation, whichever comes first. After that, LiveText offers continuing subscriptions by direct purchase.

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10. Will I have to purchase my LiveText subscription each semester?

No. Your LiveText subscription is good for five years from the date of purchase, or until one year following your graduation, whichever comes first. You will be able to continue using it during that time. If you have finished your education at EMU, you will still have access to your account, for use as a digital portfolio of your work, to use in your K-12 classroom as a teaching and learning tool, or to use in your pursuit of graduate work. After your initial subscription runs out, you will have the option of renewing, directly from LiveText.

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11. How do I pay for my LiveText account?

When you click the link at the bottom of the page, you will be taken to a secure EMU web page which will require you to use your EMU my.emich login name and password. Once you sign in, you will need to decide which version of LiveText you wish to purchase. Upon making your selection, and agreeing to the charge, your purchase amount of $70.00 will appear on your Student Account. You will then pay your Student Bill as normal.

At this point, you will then have your LiveText Key Code; a unique access code that can only be used one time, for creating your account on the LiveText web site.

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12. How do I create my LiveText account?

You must have first acquired your EMU LiveText Key Code (see How to Obtain a Key Code.) If you purchase your LiveText Key Code directly from LiveText, it will cost the full amount of $98.

Next, you would follow the instructions in the How to Register an Account (pdf) document.

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13. If I stop going to school for a semester or two, can I get a refund on my LiveText charges?

Your LiveText account is good for five years from the date of purchase, or until one year after graduation, and you do not have to be actively enrolled in classes in order to use the account. So no, you're not eligible for a refund of any unused portion of your LiveText charges. Let's hope that any break you take from your scholarly activities is short, and you hurry back to finish within those five years!

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14. What if I forget my LiveText Key Code?

Simply log back into the EMU Student LiveText Key Code web page, using your my.emich name and password, and you can retrieve your LiveText Key Code.

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15. What are the computer requirements for using LiveText?

The requirements are fairly modest, and can be found in detail, at the LiveText web site, by clicking HERE. In general though, most relatively recent computers with an internet connection will work fine. LiveText recommends the use of the Firefox web browser, which is available for free, by clicking HERE.

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16. Where can I go for more help?

Once logged into your LiveText account, be sure to visit the Help section at the LiveText web site. The help link is in the upper-right corner of each of their web pages, after logging in. They offer some documents in Microsoft Word (doc) and Adobe Acrobat (pdf) format, as well as some online video training.

If you feel you need help with basic LiveText processes (i.e., document creation, submitting an assignment for review, attaching a file to a document, uploading video, etc.), then you can visit the Bonisteel Technology Lab in Suite 205 of the John W. Porter Building, for assistance. Please be aware the Bonisteel Lab staff can not help with specific assignment requirements or with clarifications to your syllabus. Those types of questions should be directed to your instructor. You can also attend a Drop-in LiveText Training Session for more help.

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17. I uploaded my file to LiveText but my professor can't find it to assess it. What happened?

Most documents used in LiveText provide you with a page or a section titled "Your Work Here", with further instructions about what and how to attach the proper file(s). Specific directions for completing this are available in the student guide or here.

You can also click the "Submit Assignment" button for the appropriate assignment on the Dashboard; then click the "Upload Attachment" tab and choose from the files in your File Manager or "Upload New." Once you've done this, click the button that says "Insert Selected Attachments" and then click the "Submit Assignment" button.

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18. How do I access documents and assignments from previous terms?

On the Dashboard in LiveText, there is a sidebar to the right. At the top of this is the name of the current term. Underneath that is a link that says "View Other Terms." Click on it to see your other terms.

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19. How do I share my documents with people who don't have a LiveText account?

You can share documents with people who do not have a LiveText account by creating a Visitor's Pass and attaching the document to the Visitor's Pass. A Visitor's Pass is created in the Tools Tab. There is a tab there for the Visitor's Pass. Once you have clicked on that Tab, you click on "New" and give your new Visitor's Pass a name. You may also write a brief description if you like. After you have done this and clicked "Save," your Visitor's Pass will show up in your Visitor's Pass Tab. The code listed in the Visitor's Pass column is what you will give your visitors.

Once you have made a Visitor's Pass, you then must share your document with the Visitor's Pass. You do this by opening the document from your Documents Tab and clicking on the "Share" button. You then type the name of your Visitor's Pass in the search box and the name of the Visitor's Pass will appear with the word "visitor" in parentheses after it. Click on it and then click the "Add to Share" button, and your document can be accessed by those using that Visitor's Pass. You can add more than one document to each Visitor's Pass, or you can make a separate Visitor's Pass for each document you want to share.

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20. I have an Incomplete. How can I submit my work for a previous semester?

Log into your account. In the white box on the right, click the "View Other Terms" link. Select the term, locate the course and assignment, and complete as normal. If you did not start the assignment from the assignment template during your original semester, you may need to get a copy of the LiveText assignment template for that assignment. If so, send an e-mail to coe.livetext@emich.edu with information about which semester, course(s), and assignment(s) you need the assignment template(s).

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