During 2001-02, many advances were made in the advising area.
During the previous year, a COE advising office was established and
staffed with a half-time faculty member and various student workers.
This work continued and expanded during 2001-02. About 1,200
students visited the advising office, about 2/3 of whom were seeking
academic advising. The COE advising office also housed a "branch"
office of the EMU Career Services office, the effect of which was to
increase considerably the number of COE students seeking career
services and job placement assistance.
An advising center
advisory board was established, the services of the advising office
were widely marketed, a web page was created for the advising
office, and strong working relationships were established with
related offices across campus (admissions, the university's Academic
Advising Center [primarily undeclared majors], the community college
liaison office, records and registration, etc.). Group advising
sessions for counselors at major feeder community colleges were
held, an advising center flyer and newsletter were published, and
direct individual advising services were provided to potential,
transfer, and native students.
Training sessions for faculty
advisors were held, "frequently asked questions" (and answers) were
posted to the advising web site and made widely available on paper,
flow charts for student progress were developed and widely
distributed within the college to faculty members and support staff,
and a student advising handbook was prepared for use in group
advising sessions. Staffing was arranged such that an appropriate
person was "on duty" in the advising center around the calendar,
such as to handle walk ins, phone calls, and emails.
Perhaps
most important were the many dozens of group advising sessions held
throughout the year?deliberately scheduled for different days of the
week and different times of the day?for students similarly
situated?prospective elementary teachers, prospective secondary/K-12
teachers, post-baccalaureate "inquirers" and prospective students,
and the like.
During the course of the year, permission was
received to hire a full-time assistant dean to assume the
responsibilities of the half-time advising center coordinator.
Permission was received to hire a full-time advising staff member.
Plans were made to relocate the advising center into the suite of
offices that supports all other college student functions, thus
permitting "one-stop shopping" for students (formal admission to the
teacher education program, advising and other information,
scholarships, career services, student teaching placement, etc.).
All of these were accomplished during the latter part of the 2001-02
year.
EMU participates in the Educational Benchmarking Inc.
study on an annual basis. In 2000, the mean response by exiting
student teachers to the question "How satisfied are you with the
academic advising by faculty?" was 4.08. (1 = not at all, 4 =
moderately, 7 = extremely).
In 2002, the mean response to the
same question was 4.03, and in 2003 the mean response to the same
question was 4.08.
We have made extraordinary investments in
the improvement of advising services and we feel that students are
being far better served than ever before. Nevertheless, we seem to
be dealing with a student body that has enormous expectations and/or
needs in the advising area?a challenge that is likely to be with us
for years to come. |