Company: Cerner Software
Location: Kansas City, MO
Cerner's Support Analysts are on the front lines of troubleshooting and
providing support by telephone for Cerner clients and Cerner associates
working directly on client projects. The Support Analyst's area of
expertise is field investigation and the successful resolution of
service requests. Primary responsibilities include developing
education/knowledge transfer materials, providing documentation for
requirements modeling and functional design, testing solutions, and
delivering the highest level of service to Cerner clients. Support
Analyst's have responsibility for supporting one Cerner solution,
understanding and articulating the impact of solution functionality,
options available, solution integration and database design decisions.
Requirements:
- Bachelor's degree from an accredited institution
- Minimum 3.0 GPA
- US Citizenship or Permanent Residency required
- Interest and experience in the healthcare industry preferred
- Client relationship management skills beneficial
- Relocation to Cerner's World Headquarters in the Kansas City metropolitan area
Contact Information:
Taner Erig
terig
atsign emich
dot edu
