EMU: Student Business Services, Students Refunds

Refunds

Student Business Services process all refunds and students must have an Eagle OneCard in order to receive a refund from the University.

Financial aid payments are applied twice weekly: Monday and Wednesday. When financial aid award payments exceed tuition costs, academic fees, and campus room and board, a refund will be issued according to the student's refund preference. Financial aid cannot be used by the University to pay non-educational charges (ie. parking tags) nor may it be used to pay charges from prior semesters unless an Authorization to Pay form is on file. Students who have not submitted this form should be aware that all of the charges on their student account may not be paid even though they have received a refund.

If a credit appears on a student account on Monday, the refund process will begin Wednesday; if a credit appears on a student account on Wednesday, the refund process will begin Friday. The amount of time it takes a student to receive a refund depends on the refund preference. Those students having their refund deposited on the Eagle OneCard will receive it the following day. Student who have chosen to have their refund direct deposited into another bank account will receive their refund in 2-3 days. Check refunds generally take 7-10 days (due to mailing time). To check when a refund will be available, visit the Ebill website and select "current activity." By using the information above, students can determine when their refund will become available.

Advance Check Refunds: Overpayments made in check will be put on student accounts as an "advance." These overpayments will not automatically refund. Rather, a student must request the overpayment to be refunded after three weeks have passed. It is necessary for the University to allow three weeks for the check to clear. If a student would like his/her refund prior to the three week waiting period, s/he must provide documentation from the bank verifying that the particular check has cleared.

Credit Card Refunds: All student account credit card payments are made online via PayPath. There is a 2.75% non-refundable convenience fee for this service. When a credit card refund is issued within 120 days of the original payment, the payment must be refunded to the credit card used. Credit card refunds are processed weekly at EMU, however, it can take the credit card company up to 3 weeks to complete its portion of the refund process.

To learn more about the Eagle OneCard, click here.