PhD in Technology program

Dr. Susan Gregory

Dr. Susan Gregory

Susan Gregory
Professor, Program Coordinator - Hotel & Restaurant Management

School of Technology Studies
202B Roosevelt Hall
College of Technology
Ypsilanti, MI 48197


Courses Taught:

  • HRM 103 Introduction to Hospitality
  • HRM 368 Hotel Information Systems
  • HRM 470 Hospitality Marketing
  • HECR 500 Research Methods and Design
  • HRM 610 Advance Topics in Hospitality
  • HRM 479 European Hospitality Management (study abroad program)

Areas of Expertise:

  • Service marketing
  • Hospitality technology
  • Lodging management

Short Bio:

  • Program Coordinator of Hotel and Restaurant Management - 2002-present
  • Earned doctorate in Recreation and Leisure Management from Temple University – Philadelphia, Pennsylvania
  • Strong publication record in refereed academic journals and popular press
  • Extensive teaching at the university and community college level
  • Owned and operated two pizza and pasta restaurants – Denver, Colorado
  • Front office manager at Sheraton Convention Hotel and Conference Center – Madison, Wisconsin
  • Board Member – Conventions and Visitors Bureau - Fort Collins, Colorado


  • Council of Hotel Restaurant and Institutional Education (CHRIE), 2006
  • The Stevenson W. Fletcher Achievement Award recognizes individual educators or trainer for outstanding achievement in contributing innovative ideas, methods or programs that have advanced teaching, learning or practice in the field of hospitality and tourism education. The award recipient must demonstrate exceptional professional ability and/or commitment through service to I-CHRIE and/or to the hospitality industry and education.

Most Important/Recent Publications: (More available upon request)

  • Gregory, S. & Kim, J. (2005) Restaurant Choice: The role of information. Journal of Foodservice Business Research. 7(1), 81-96.
  • Gregory, S., McTyre, C., & DiPietro, R. (2006). Fast food to healthy food: A Paradigm shift. International Journal of Hospitality and Tourism Administration, (7)4, 43-64.
  • Swinson-Severt, K., & Gregory, S.(2005). Organizational feirness: A model of employee action. Praxis - The Journal of Applied Hospitality Management, (7)1, 122-142.
  • Gregory, S., & Kim, J.(2005). Restaurant Choice: The role of information. Journal of Foodservice Business Research, 7(1), 81-96.
  • Gregory, S., Kline, S., & Breiter, D.(2005). Group sales and marketing in convention hotels: Technology Integration. Journal of Travel and Tourism Marketing, 18(1), 67-77.
  • Rodriguiz, C., & Gregory, S. (2005). Qualitative study of transfer of training in a service industry. Journal of Hospitality and Tourism Research, 29(1), 42-66.
  • Breiter, Deborah, Vannuchi, Cynthia, Kline, Sheryl, and Gregory, Susan (2004). The Condition of attrition in hotel sales contracts. Cornel Hotel, Restaurant Administrative Quarterly 45 (2), 158-168. Emerald Review Citation for Excellence in Practical Implications, 2004. Emerald Review Citation for Excellence in Readability, 2004.
  • Woodruff, Christopher, & Gregory, Susan (2004) Profile of Internet gamblers: Betting on the future. UNLV Gaming Research & Review Journal.9(1), p1-14.
  • Gregory, Susan, & Breiter, Deborah (2003). Tradeshow managers: A Study of technology innovation and time poverty. Journal of Convention and Exhibition Management 5(2), 51-68.
  • Gregory, Susan, & Breiter, Deborah (2001). Leveling the playing field: E-Marketing's impact on lodging operations. Journal of Hospitality & Leisure Marketing. 7(4), 45-60. Emerald Review Citation for Excellence in Practical Implications, 2001. Emerald Review Citation for Excellence in Originality, 2001.

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