Eastern Michigan University
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Canvas Support

If you need help using Canvas, there are lots of ways to get it.

Canvas Helpdesk

Instructure, the company that built Canvas, provides 24 hour a day, 7 day a week, 365 day a year technical support; they can also help out with most of your questions about how to use various functionality of the system.

You can reach them any time via:

Canvas Guides

The Guides are a comprehensive resource on how to do anything you'd like to do in the Canvas system and include pictorial step-by-step instructions. You can visit them at guides.instructure.com

Center for E-Learning

EMU's Center for E-Learning staff can help you out with any and everything related to the Canvas system. We do recommend that, for technical problems, you first contact the Canvas helpdesk.

The best way to contact us is elearning@emich.edu. This is a shared email account checked daily by instructional designers.

Staff can also be reached directly at:

John Bruenger

Matthew King

Garrett Whitehead

William Jones


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