March 18, 2008 issue

When I was offered the opportunity in 2000 to work at Eastern Michigan University, I felt like I was coming home. I received my undergraduate degree in secondary teaching from EMU in 1986.

I enjoy working as the associate director of the division of information technology because I like helping people. Everyone on campus is a potential customer of the IT department. We always are running around helping students use my.emich and fixing computers for faculty members.

Computers are so integrated into almost everything people do on campus. So, we take our support role very seriously at the Help Desk. There is nothing that makes my day better than seeing someone, who is ready to throw their computer out the window, grateful because we were able to resolve the issue.

My favorite day of the year is freshman move-in day during Labor Day weekend. Walking around and interacting with the new students and their families is rewarding. I spend most of my day talking to parents and assuring them that their sons and daughters are in good hands at EMU.

 

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