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Juy 10, 2007 issue
EMU begins brand testing and refining its identity system


From staff reports

 

Eastern Michigan University is moving closer to clarifying its image.

Stamats, Inc., a higher education research and consulting firm, has sent e-mails to 20,000 Eastern Michigan University faculty, staff, students, alumni and donors, asking them to participate in a brief and random survey to choose one of five statements that best describes the EMU experience. Stamats created the statements based on quantitative and qualitative image research conducted since 2002. Based on survey results, EMU will collaborate with Stamats to create a brand tagline and launch its first brand campaign in fall 2007.

But branding is much more than a tagline, said Theodore G. Coutilish, associate vice president, Office of Marketing and Communications.

"An effective brand distinguishes who you are as an organization, what you stand for and stirs emotions," he said. "Branding is about people, not organizations. It's about narrowing, not about being everything to everyone. It's about your reason for being. It's about presenting a clear voice in a cluttered marketplace. Effective brands frame conversations about an organization and provide a blueprint of where it is going."

Brand goals are to clarify an image, increase visibility, improve awareness, set EMU distinctively apart from competing institutions, and create a flexible, relevant and memorable brand. Objectives will be measured, in part, by positive attitude shifts among key audiences.

EMU will launch the brand campaign internally in the Student Center Ballroom Sept. 5 to help increase comfort level among employees and students, and externally Sept. 7 on the Paul W. Smith Show on WJR-AM 760.

The campaign will be supported by an integrated, strategic and comprehensive marketing communications effort, helping EMU stand out in a cluttered marketplace, where a growing number of colleges and universities are advertising more often.

The goal of the $1 million-plus marketing effort is to inspire key audiences through integrated media relations, grassroots marketing, publications, the Web and advertising, including radio, television, billboard, signage and major sports sponsorships. The effort also involves contracting with the Torch Creative design firm to refine EMU's identity system, including a new series of unified university and athletic marks, typefaces and design grid.

EMU's colors (green and white) and athletics mascot (Swoop) will not be changed.

"Strengthening our identity system will help improve the quality, uniformity and effectiveness of communications across the University," Coutilish said. "With an integrated and updated look and feel of our communications, a refined identity system will engender more confidence in our image and reputation."