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Oct. 3, 2006 issue
Faculty, staff recognized for their value to EMU; Institutional Values Awards given in six categories


By Ron Podell

 

The Fourth Annual Institutional Values Awards were announced in six categories at the Fall Convocation in Quirk Theatre Sept. 29. Winners included an interim director of admissions, three professors, a radio/television engineer and a custodial staff.

"I would like to congratulate our Institutional Values Award winners, both for choosing to do the right thing and choosing to do them in an exemplary manner," said EMU President John Fallon.

The purpose of this institution-wide award program is to recognize the exemplary efforts of individuals or teams working to support the EMU mission, guiding principles and institutional values. Individual awards were given in five categories and one award was given to honor team excellence. Each of the awards carries a $3,500 monetary stipend, funded by the EMU Foundation. In the case where a team won an award, the stipend was divided equally among the team's members.

Institutional Values Award winners were formally honored at the convocation. Winners and their respective categories are as follows:

Kathy Orscheln

FOR THE STUDENTS: Kathy Orscheln, interim
director of admissions, was the Institutional
Values Award winner in the category of
Continuous Improvement, Innovation and/or
Customer Service. Photo by Randy Mascharka

Kathy Orscheln, interim director of admissions, was the winner of the award for Continuous Improvement, Innovation and/or Customer Service.

Orscheln has been on the front line of customer service at EMU for nearly 30 years. She was part of the original team that developed the FastTrack Orientation program; helped spearhead a working group to bring 20 Saudi Arabian students to EMU and enroll them; developed a Campus Wide Recruiter Network for EMU professors and staff who travel on sabbaticals abroad; was appointed to the Banner implementation team; took a leadership role in the development of the Pierce Hall Front Line Customer Service Team; and worked with Alumni Relations to build the Alumni Admissions Recruiting Team.

"Have you ever worked with colleagues who just make you look good? Make you want to do more?" Orscheln said. "That's what I have the privilege to do every day. Somehow, in admissions, we have a team of people who just love to come up with new ideas and 'team' is their middle name."

Orscheln stressed every idea she is being recognized for includes other staff and from other offices.

"A person doesn't innovate or continuously improve or provide good customer service in a vacuum," she said.

"Ms. Orscheln has been instrumental in coordinating a group from very diverse departments to accomplish the enrollment of approximately 20 students from Saudi Arabia," said Mary Sue Marz, associate vice president for extended programs, who nominated Orscheln. "This was done on very short notice, and was an historic event in that it was probably the first time everyone from these diverse had collaborated to jointly plan and implement such a project."

"Kathy has been on the front line of customer service for nearly 30 years at EMU," said Glenna Frank Miller, director, McKenny Union and Campus Life, who also nominated Orscheln. "She is well-known for her can-do attitude, her respect for co-workers and her collaborative approaches to problem solving."

Diane Jacobs

QUALITY CONTRIBUTION: Diane Jacobs, a professor
of physics and astronomy, garnered the Institutional
Values Award in the category of Contribution to the
Quality of Student Learning Experiences. Photo by
Randy Mascharka

Diane Jacobs, professor, physics and astronomy, won the award for Contribution to the Quality of Student Learning Experiences.

Jacobs is cited for her mentoring, community outreach, course development and service. As a mentor, Jacobs has been a faculty sponsor for the Undergraduate Symposium and Undergraduate Research Fair, and has given annual presentations to students on how to successfully apply for the National Science Foundation Research Experiences for Undergraduate Program.

Her outreach includes having her "Astronomy Projects for Elementary Education" class worked with Estabrook Elementary children, and helped develop the children's writing skills through letters. The children wrote about what they learned relative to space flight, planetary exploration, the constellations and the solar system.

Jacobs also took eight of her Sigma Pi Sigma (physics honor society) students to visit middle school students at Spiritus Sanctus Academy to teach students about the Mars Lander. The students did experiments to determine the best shape for the next Lander. Their findings will be included in a national database maintained by the American Institute of Physics.

"I have tried to help students not only to learn the classroom material, but also how to be citizens who use their talents to make a positive impact on society," said Jacobs, an EMU faculty member since 1984. "That is why I have engaged so many EMU students in outreach projects to local K-12 students, Boy Scouts, Girl Scouts and the general public."

She has developed the courses, "Astronomy Projects for Elementary Teachers," "Electrical Experiments for Elementary Teachers," "Milestones in Physics and Astronomy for Teachers," and "Electronic Devices for Scientists."

Her numerous service projects include supervising a telescope for several hours during the 2003 Mars Mania event, updating student achievement on the department's bulletin board and serving as Sigma Pi Sigma adviser since 1984, the year she got the chapter chartered at EMU.

"It is certainly a delight to be recognized for the work I have done with our EMU student body," Jacobs said. "I will continue to do my best to provide top-notch learning experiences in and beyond the classroom."

Elizabeth Johnson

EMBRACING ATTITUDE: Elizabeth Johnson, associate
professor of teacher education, took home the
Institutional Values Award in the category of
Diversity, Human Dignity, and
Multicultural/International Involvement. Photo by
Randy Mascharka

Elizabeth Johnson, associate professor of teacher education, took home the award for Diversity, Human Dignity, and Multicultural/International Involvement.

"Anything we do as educators, that is void of the human condition, is void," Johnson said after receiving her award and telling the lesson of the "The Velveteen Rabbit," a story about unconditional love.

Johnson has embraced diversity in her teaching, which is chronicled in her book, "We've Gotta Reach 'Em to Teach 'Em: Where Teaching Intersects the Human Condition." She has worked with Native American reservation schools in Arizona, and provided intense professional development to staff and parents

Johnson's awards include: People Magazine's Distinction for "Above and Beyond," Business & Professional Women's "Woman of the Year" Award;   EMU's Dr. Martin Luther King, Jr., Humanitarian Award and EMU's Distinguished Faculty Teaching Award.

"There is no individual in my acquaintance who better personifies the highest attributes of quality, collaboration and a commitment to inclusion," said Thomas Gwaltney, an emeritus professor of teacher education, who provided a letter of support for Johnson. "An overwhelming number of students have confided to me that she is the single best individual they have ever met, and one that is a template for furthering diversity on our campus as well as internationally."

Johnson, an orphaned Native American, and her family were the first in the United States to adopt triplets.

"She witnessed my passion for teaching and reaching those who have been maligned due to exclusion and bias," said Mary Walsh, an EMU graduate student who took some of Johnson's classes and was recently named runner-up for National Student Teacher of the Year. Walsh also nominated Johnson for the award. "Now, I have and am living my dream."

Claudia Petrescu

SERVICE WITH A SMILE: Claudia Petrescu,
director, American Humanics, garnered the
Institutional Values Award for Public Engagement
and Community Service. Photo by Randy Mascharka

Claudia Petrescu, director, American Humanics, garnered the award for Public Engagement and Community Service.

During 2005-2006, Petrescu increased the number of undergraduate students to 32 in the American Humanics program. The program, in part, requires EMU students to complete a minimum of 300 hours of field-based experiences with nonprofit organizations. Her community service activities include Locks of Love, a Hurricane Katrina relief trip during Alternative Spring Break, the Students Against Hunger and Homelessness (S.A.H.A.H.) and VISION Hunger Banquet at Holy Trinity Church, a YMCA fundraiser, and sold Christmas cards for Senior Alliance, and Science is for Girls.

"Her actions demonstrate that she always has the students' best interests at heart," said Laura Schultz, a master's in public administration candidate who has taken two of Petrescu's courses. "She seeks out meaningful collaborations with community partners to ensure that students will have a unique variety of opportunities and challenges."

Petrescu said there were many people to thank, but singled out Rhonda Kinney-Longworth, interim assistant vice president for academic affairs; Chris Wood Foreman, director of the General Education program; and Kathy Stacey, professor of communication and theatre arts, for their influence.

"Mostly, I would like to thank the county nonprofit agencies. Everything they do touches our lives every minute of the day," Petrescu said. "It is a very big honor to contribute to their missions, to make lives better."

For Petrescu, the award's meaning is three-pronged in nature.

As director of American Humanics, she said the award means recognition and appreciation of the importance of student engagement in the community.

As assistant professor, she said the award means recognition of the efforts that the political science department, her colleagues in the Master of Public Administration program, and herself have put into developing a new area of teaching, respectively, "in creating a minor in nonprofit administration and in strengthening the graduate nonprofit certificate."

"As a person, I am honored and humbled by this important award," Petrescu said. "But, I also feel challenged by it. Now, I will need to work even harder, to do better and more since the bar has been raised."

Steve Martin

MR. FIX-IT: Steve M. Martin, radio and television
engineer in communication and theatre arts, won
the Institutional Values Award for Support Role in
Teaching, Learning, Scholarship Research and/or
Creative Activity. Photo by Randy Mascharka

Steve M. Martin, radio and television engineer in communication and theatre arts, won the award for Support Role in Teaching, Learning, Scholarship, Research and/or Creative Activity.

"I am very grateful to people who nominated me, and to all those who took the time to write letters and comments on my behalf. It is gratifying to know so many people find value in my activities, the projects I have undertaken, and the services I do my best to provide," Martin said. "At the same time, it is difficult to feel worthy of such recognition, when I think of all the people I turn to when I need information, or help with a project or problem."

On what was described as a shoestring budget. Martin designed eight portable carts with video (Internet) projection units with VCR and sound for classroom use in Quirk and Pray-Harrold. He also maintains, repairs and inventories all equipment for the department of communication and theatre arts. In addition, he maintains software and computer more than 50 CTA faculty and staff and assists with audio and video productions for EMU Theatre plays.

"My position requires me to be somewhat of a Jack-of-All-Trades at times and, of course, I can't be a master of them all as well," Martin said. "I have been fortunate to have good knowledgeable friends and contacts, both within and outside the University Community, to whom I have been able to turn, and thus have contributed in no small measure to my success in my position here at EMU.   With this in mind, I will continue to do my best to serve those who might come to me for assistance."

McKenny Union custodial staff

TEAM TOGETHERNESS: The McKenny Union Custodial
Staff was touted with the Team Excellence
Institutional Values Award. The team is (above, from
left) Greg Tisdale, Louis Dumas, Cynthia Jones,
Marvin Bechtol, Terry Blackmon, Robert Hall, Kenneth
Rice and Terry Johnson. Photo by Randy Mascharka

The McKenny Union Custodial Staff was touted for Team Excellence. The group includes Marvin Bechtol, Terry Blackmon, Louis Dumas, Robert Hall, Terry Johnson, Cynthia Jones, Kenneth Rice and Greg Tisdale.

"We thank you with great pride and with great honor. We thank Glenna (Frank Miller, director of McKenny Union) and her staff," said Jones. "You create an environment that makes it easy to give customer service. They also make it fun."

The custodial staff looks forward to providing good, quality work and customer service after the move to the new student center in November, Jones said.

"On a daily basis, the McKenny Union custodial team supports the University community in so many ways that it is hard to account for them all," said Carlos Costa, associate director of McKenny Union and Campus Life, who nominated the custodial team. "However, in all they do, there is one common thread: they see themselves as responsible for helping create and maintain an inviting and friendly environment for all the students, staff, faculty, alumni and community people that use McKenny," Costa said.

The custodians have met the call in many ways: providing student tours after hours; coming in over winter break to clean up for winter orientation; and traveled to other universities to visit their student unions and gather ideas for the new student center.

After the convocation, winners were invited to join President Fallon for lunch at University House.