Halle Library was one
of 308 institutions participating in the 2003 LibQUAL+ total
market survey of library service quality. During the
winter term of 2003, we sent survey invitations by email
to a random sample of faculty, students and staff and
also provided a link to the web-based survey. We had
a total of 878 respondents with 535 undergraduates, 122
graduate students, 160 faculty and 61 staff, including
nine from the library. The breakdown of respondents
by sex was actually quite representative of the general
EMU population, with 577 females (66% of respondents
compared to 61% of the total EMU population) and 291
males (34% of respondents compared to 39% total). The
response by discipline also correlated to the breakdown
within the total EMU population. Education had the most
respondents (33% although just 22% of the total population)
followed by Business (12% of respondents and 13% of the
total population) and Social Sciences/Psychology (10%
of respondents and 11% of the total population).
The articles about
survey results will also be published in the Library
Matters quarterly newsletter.
Survey Articles
|
LibQUAL+