Eastern Michigan University

I.T. Alerts

redBanner Log In Issues

Posted on 10/20/2014 at 10:30am

Monday 10/20/2014 - 10:30am
Posted By:  Andrea Tanner

The IT Help Desk has received several calls this morning regarding issues with Banner.  The reports indicate that Banner will not fully load and allow users to log in. 

Staff from the Help Desk have determined that the newest Java Update to version 8-25u is part of the issue.  Until a fix can be configured we recommend that you uninstall this version of java and install version 7-71u (32 bit version only). 

Please call the Help Desk for assistance with this installation procedure: 734.487.2120 during the open hours of Monday –Thursday 7:30am-8pm, Friday 7:30am-5pm, and Saturday 7:30am-3:30pm.

Division of Information Technology

118 Pray Harrold

Ypsilanti, MI 48197

Phone: 734.487.3141

Fax: 734.481.9290