Getting Help

Help Desk

The Help Desk provides computer support for students, faculty, and staff including EagleMail, My.emich, EMU Wireless, university owned computers and software, and ResNet. Hours, location and student employment information are provided in this section.

Online Course Support

Extended Programs and Educational Outreach (EPEO) supports EMU Online.

I.T. Training

The Division of Information Technology provides training to faculty, staff, and currently enrolled students to ensure they have the skill sets needed to perform their jobs.

eTraining

24 X 7 online courses and books are provided by Skillport.

Computer Refresh Program

The Division of Information Technology funds computer systems for faculty, staff, and student labs on a regular basis. The criteria, process, and current program information is provided in this section.

Computer Labs

Locations, hours, and types of computers.

Project Inventory and RFS Process

When a project request form is required, a list of current I.T. projects, and how to do a Request For Service.

Mailing Label and Data Extract Requests

How to request mailing labels and data extracts.

University Licensed Software

A list of site licenses for academic use software packages.