Computer Refresh Program

Welcome to the 2012-2013
Computer Refresh Program

Program elements that won't be changing include:

• Eligibility remains the same – all full-time, general-funded faculty, lecturers, and staff will be eligible for replacement computers
• A Computer Refresh Committee (comprised of faculty and staff) will determine the models of Dell and Apple computers to be deployed
• Faculty and staff will select from standard models of desktop and laptop computers at no charge to their departments
• All personal files and computer settings will be transferred to the new computer

Program elements that will be changing include:

• Conversion from a 3-year replacement cycle to a 4-year replacement cycle
• I.T. will determine the computers to be replaced based on the age of the computer system
• One existing computer system must be returned to I.T. for each new system deployed
  • Intra/inter-departmental cascading of computers is still allowed
• All returned computers will undergo secure erasure before redeployment or disposal
• Optional accessories (e.g., docking stations) will be available for departments to order separately via vendor websites tailored for EMU
• During the conversion from a 3-year to a 4-year replacement cycle, the oldest computers will be replaced first. If there is a tie between a faculty member and a staff member, the faculty member will have his/her computer replaced first. This will ensure that all faculty machines will be replaced within four years, while some staff machines may take five years to replace during the conversion process.

The ordering process

• An email will be sent to the individuals who are eligible for this year
• Anyone can submit an order, but only those individuals eligible for this year will get their orders processed
• All order forms must be signed by the individual's department head, director, dean, or vice president prior to submission to I.T.
• Orders for systems which require department cost-sharing will also require Fund/Org information
• Paper requisitions are no longer required. For orders which require department cost-sharing, Purchasing will process the appropriate charge to the FUND/ORG specified on the signed CRP order form
• Most orders will be filled from on-hand inventory. Help Desk staff will schedule appointments to set up the new computers and transfer data (if necessary) from the current system.

The cascading process and current systems

• I.T. will only place a new computer when the faculty/staff member is ready to turn in his/her current system (the system confirmed during the roster process).
• Collected systems that meet current minimum support standards will be securely erased, re-imaged, and made available as cascade machines for positions/needs across campus which are not eligible for the CRP.
• Departments may make specific requests for having collected systems re-purposed within their areas after the machine is re-imaged. In many cases, I.T. may be able to cascade a better system.
• Systems that do not meet minimum support standards will be securely erased and surplussed through the University's standard surplus procedure. Faculty/staff cannot purchase their previous systems.

Instructions for ordering

• Go to http://crp.emich.edu
• Click on the computer that you would like
• Follow the steps and make sure that you print your order form in step 6
• Have your department head, director, dean, or vice president sign the order form
• If there is a cost to the department, make sure that the Fund Code and Org Code are filled in on the order form
• Send the order form to CRP in 106 Halle Library or email a pdf of the order form to crp-program@emich.edu.

The Division of I.T. continues to maintain a list of supported desktop and laptop systems available from Dell and Apple. Departments that need to purchase computers during the fiscal year should go to Purchasing a Computer to create quotes from EMU's Dell Premier site (Equote) or Apple Custom Store (proposal).  The quotes should then be sent to the Purchasing Department along with an electronic requisition.

Questions about the program should be emailed to crp-program@emich.edu.