Eastern Michigan University
I.T. Help Desk
We provide a wide range of computer support for students, faculty, and staff. This includes support for EagleMail, My.emich, EMU Wireless, university owned computers, university licensed software, and ResNet assistance for students living in the residence halls.
To put in a request for help or to search for answers to commonly asked questions, please visit the I.T. Service Portal.
We strive to meet customer expectations including priority rankings, associated turn around times, details on what is supported, and what information is needed to resolve a problem. View Service Level Expectations for more information.
Walk-up, phone, and email services are available when the university is open.
- Monday - Thursday from 8 a.m. - 6 p.m.
- Friday from 8 a.m. - 5 p.m.
Intersession (days when classes are not held) hours:
- Monday - Friday from 8 a.m. - 5 p.m.
- Location: 106 Halle Library
- Phone: 734.487.2120
- Online Service Portal: itservice.emich.edu
Division of Information Technology
118 Pray Harrold
Ypsilanti, MI 48197