Eastern Michigan University

Banner and Business Systems Training

Service Description

Service Name: Banner and Business Systems Training
Service Name Synonyms: Banner Training, Training Workshops, Training Sessions, Implementation Training, Training Rollouts, Maintenance Training, Group Training, Orientation Training, Training Documentation, Training Calendar, Training Schedule 
Description: Our training portfolio is focused on helping staff and faculty learn how to perform the most common job tasks within IT supported systems.
Availability:
  • Maintenance Training: http://it.emich.edu/classes
  • Group/Orientation Training: Provided In-Person On-Request
  • Implementation/Rollout Training: Based on the Project Timeline
  • Training Curriculum: Available Online On-Demand
Eligibility:  Eligibility to attend a training session is determined by workshop requirements.
Restrictions: Training involving confidential information requires the learner to sign up via the Training Registration site, using their My.Emich account credentials. Other requirements may include showing a picture ID and signing a Data Security and Confidentiality form.
Support: Training registration support is available through the IT Help Desk at 734.487.2120 or it.helpdesk@emich.edu. Support is provided during the service hours of the IT Help Desk. Additional support is available by contacting the Service Owner. 
Features and Options:
  • Face-to-Face, Hands-on, Instructor-led Training Session
  • Face-to-Face, Demonstration Session
  • Electronic and/or printed Quick Reference Guides (Job Aids)
  • Electronic and/or printed Instructional Pages
  • Electronic Instructional Screencasts – Videos of a screencast session showing how to perform a function, accompanied by audio instruction.
Service Login: https://it.emich.edu/classes/register
Documentation: http://www.emich.edu/training
Pre-Requisite Services: An Analysis/Needs Assessments may be required for new training development.

Similar or Related Services:

  • Analysis/Needs Assessments
  • Evaluation of provided training
Requisition and Approval Process: Requests for new training development, analysis and needs assessment can be made by submitting a Request for Service (RFS).
Costs and Limitations: None. DoIT does not charge either departments or individuals for normal usage. 
Revision History: July 2013 - Published

Division of Information Technology

118 Pray Harrold

Ypsilanti, MI 48197

Phone: 734.487.3141

Fax: 734.481.9290