Eastern Michigan University
Wireless - Frequently Asked Questions (FAQ)
- What is wireless networking?
- Is wireless access available in the residence halls?
- Who can use the wireless network?
- Where can I use the wireless network?
- At what speed will I be connected?
- Is wireless secure?
- What are my responsibilities?
- What are the limitations of wireless networking?
- Who can I call for support?
Wireless networking is a service that allows you to connect to the EMU network and the internet without the need to plug into a data outlet. This allows you to move about freely within a service area with your wireless compatible laptop computer.
Enhanced wireless services are only available in the First Year Center residence halls (Phelps, Sellers, Walton, and Putnam) and Best, Buell, Wise and Downing Residence Halls. The University is planning to install enhanced wireless services within all other residence halls during the next few years. Students living in other residence halls where enhanced wireless is not yet available may bring their own wireless access point/router. Students who bring their own wireless router must:
- coordinate with his/her roommate(s) to share one wireless router.
- purchase a wireless router that supports the 802.11N wireless standard.
- secure the wireless access point appropriately to only allow encrypted connections to prevent theft of personal data.
- secure the wireless access point appropriately to avoid providing open/free wireless to others.
- understand that most residence hall rooms have only ONE network data outlet. To connect more than one device to the wall will require a network hub or network switch.
Students, faculty, and staff with a valid my.emich username, password, and a wireless compatible laptop can use the wireless network.
Many buildings on campus have service areas where you can use the wireless network including: Halle Library, Marshall, Rackham, McKenny Hall, and Sill.
Currently, connection speeds are up to 11 Mbps (802.11b) in all areas and up to 54 Mbps (802.11g) in some areas. The wireless network is a shared medium; depending on usage levels and other nearby equipment, your wireless connection may be slow or occasionally drop.
Because the wireless network uses a shared, open medium, it is less secure than a cabled (wired) connection. Your data is protected with encryption when you visit secure websites (including the my.emich login page), but all other traffic could potentially be monitored by others in the wireless service area. EMU recommends that you do not conduct private or sensitive communications using the wireless network.
You must practice responsible computing when using the EMU wireless network. You are bound by the terms of the I.T. Acceptable Use Policy and all other applicable policies.
Limitations and Support
Some functionality of wired connection computing is not available with wireless networking including:
- File Sharing - Not currently supported.
- FTP and Telnet - Although there are currently no restrictions on wireless client access to the internet, EMU does not recommend the use of FTP and Telnet over wireless because they transmit information (including passwords) in an unencrypted format.
- Multimedia - The maximum speed of an EMU wireless connection is within the range required for multimedia content; however, the speed of delivery will depend on the condition of the connection and how many people are sharing it.
- Printing - Unless it is posted in the service area, there are currently no printers available for use by clients on the wireless network.
If you are unable to establish a connection with a wireless compatible laptop, you may email the Help Desk at email@example.com, call 734.487.2120 or visit them at 106 Halle Library. I.T. cannot assist with wireless connection speed or reliability problems.
Division of Information Technology
118 Pray Harrold
Ypsilanti, MI 48197