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Get Items from Storage (ARC)

Where is Storage?

Books and materials listed in the library catalog with the location Storage are located in the Automated Retrieval Collection (ARC) in the library building behind the Circulation Desk.

How do I request items from Storage?

When you find an item with an ARC Storage location:

  • Login with your NetID and Password
  • Select Request
  • Select Send request.

How long does it take to get an item from Storage?

Items are usually retrieved in around 10 minutes.

Will I be notified when the item is ready?

Notification of a successful request will appear on the screen, and in the Requests area of your library account. No emails are sent.

How long are items held?

Books are held for 5 days after a request. Media (DVDs, CDs, etc) are held for 24 hours.

How can I get help with Storage items?

If you have any trouble requesting an item from storage, please ask a library staff member for assistance. If you don't have an EMU NetID, ask at the Information/Reference Desk to have the item requested for you, 734-487-2445.