Eastern Michigan University
Eastern Michigan University
Eastern Michigan University
Thursday August 28, 2014

Library Hours: 8:00am - 5:00pm

Eastern Michigan University Library

Troubleshooting Access

Browser and Network Settings

Problem: Browser and Network Settings


Problems logging in to library online resources can also be caused by web browser, personal computer, or local network problems. Common problems include:

  • Browsers: Many library databases require the use of more recent browsers. Check this list of supported browsers for individual library databases.
  • Browser settings: Enable JavaScript and allow cookies.
  • Browser cache: Clear your browser cache and cookies, restart your browser, and try to connect again.
  • Local firewalls: if you are connecting through a corporate or institutional firewall, it might prevent use of the library proxy that is required for login.