Eastern Michigan University
Eastern Michigan University
Eastern Michigan University
Tuesday September 02, 2014

Library Hours: 8:00am - 5:00pm

Eastern Michigan University Library

Troubleshooting Access to Online Resources from the EMU Library

General information

Potential technical problems and best ways to solve them:

  1. Online resources won't load when you first try to connect
    After submitting your my.emich login, the database or online resource page is very slow or fails to load in the browser window.
  2. My.emich password problem:
    The page titled Remote Access to Library Online Resources won’t accept my password.
  3. Browser or Network problem:
    Many problems are caused by browser or local network settings.
  4. Research Guides problem:
    I can’t access the Research Guides at guides.emich.edu
  5. EMU web site problem:
    I can’t access the Eastern Michigan University site at www.emich.edu
  6. Other password problem:
    The database is asking me for a password other than the my.emich login.
  7. Special case databases:
    Databases with special access restrictions.

Alternative solutions

  1. VPN for faculty and staff - provides authorized access from off-campus to the campus network and also library resources.
  2. Michigan Electronic Library (MeL) databases - access to a limited set of databases for all Michigan residents; login with your driver's license or state ID.

Still having problems connecting? Contact the Library Information Desk, 734.487.2445.