Eastern Michigan University
Eastern Michigan University
Eastern Michigan University
Sunday December 21, 2014

Library Hours: Closed

Eastern Michigan University Library

Troubleshooting Access to Online Resources from the EMU Library

General information

Potential technical problems and best ways to solve them:

  1. Online resources won't load when you first try to connect
    After submitting your login/password, the database or online resource page is very slow or fails to load in the browser window.
  2. EMU NetID (my.emich) password problem:
    The page titled Remote Access to Library Online Resources won’t accept my password.
  3. Browser or Network problem:
    Many problems are caused by browser or local network settings.
  4. Research Guides problem:
    I can’t access the Research Guides at guides.emich.edu
  5. EMU web site problem:
    I can’t access the Eastern Michigan University site at www.emich.edu
  6. Other password problem:
    The database is asking me for a password other than the EMU NetID (my.emich) login.
  7. Special case databases:
    Databases with special access restrictions.

Alternative solutions

  1. VPN for faculty and staff - provides authorized access from off-campus to the campus network and also library resources.
  2. Michigan Electronic Library (MeL) databases - access to a limited set of databases for all Michigan residents; login with your driver's license or state ID.

Still having problems connecting? Contact the Library Information Desk, 734.487.2445.