Eastern Michigan University
Eastern Michigan University
Eastern Michigan University
Monday January 26, 2015

Library Hours: 7:30am - 12:00am

Eastern Michigan University Library

Troubleshooting Access

Online resources won't load when you first try to connect

Problem: After submitting your my.emich login, the database or online resource page fails to load.

Library users are reporting occassional problems when an initial database page fails to load in the browser window, or is very slow to load.

If the database page fails to appear within 10 to 15 seconds, try stopping and then refreshing the page. The problems are usually temporary in nature.

We working on a resolution with IT and software vendors but we do not yet have an estimated date when this problem will be resolved.