Eastern Michigan University
Eastern Michigan University
Eastern Michigan University
Tuesday September 02, 2014

Library Hours: 8:00am - 5:00pm

Eastern Michigan University Library

ILLiad Status Messages

Definitions of status messages in ILLiad, the interlibrary loan system:


Awaiting Extensive Searching

We have performed an initial search for the material you requested, without finding a potential lender. We will continue to try to locate the material.

Awaiting Conditional Processing

A potential lender has responded to your request with a question or information. We will make the appropriate response to keep your request active.

Awaiting Unfilled Processing

We have sent your request to potential lenders but no one has filled the request. We will continue to try to obtain the material from other sources.

Awaiting Other Request Processing

We have worked on your request, but it is not ready to be sent to potential lenders.

Awaiting Copyright Clearance

We are checking to see if a copyright fee is required to obtain the requested article.

Awaiting ALA Processing

The lender for this item requires a paper form (the ALA form) to be sent via fax or U.S. Mail. We are processing the ALA form to keep your request active.

Awaiting Customer Contact

The requested material has arrived and is ready for pickup, but the customer has not yet been contacted. This is a step in the receiving process that should be completed very shortly.

Awaiting Doc Provider Processing

Because of availability or copyright restrictions, we must obtain your item from a commercial document provider. We are processing this request.

Awaiting Post Receipt Processing

The requested material has arrived and has been partially processed.

Awaiting Request Processing

We have received your request and it has gone through the copyright clearance process. We will now try to locate potential lenders.

Awaiting Return Label Printing

Patron has returned item to the Library. It is awaiting return processing by the ILL staff.

Canceled by Customer

Customer has canceled the request.

Canceled by ILL Staff

The request has been canceled by ILL staff. Click the "View/Resubmit Canceled Requests" button to obtain detailed information about the canceled item. If the ILL staff cancels an item, the electronic ILL system immediately sends an e-mail message explaining the reason for cancellation.

Checked Out by Customer

The item has arrived, been processed by the ILL staff and checked out to the customer.

Customer Notified via E-Mail

The item has arrived, been processed by the ILL staff and the customer has been notified.

In Print Queue

The item has arrived and been partially processed by the ILL staff and is awaiting the printing of the ILL identification label.

In Return Address Print Queue

The item has been returned by the patron, checked in and is awaiting the printing of the return address label.

Item Checked In

The item has been returned by the patron, checked in by the ILL staff and is waiting return processing.

Received Incorrect/Partial Item

The item received either does not match requested item or is incomplete. The ILL staff will determine the quickest way to correct the problem.

Request Finished

The request has been successfully processed and completed. Requests with this status are archived under "View/Request History" button. (Canceled requests are not considered finished requests and can be found under the "View/Resubmit Canceled Requests" button).

Request Sent

The request has been sent and ILL is waiting for a potential lender to ship the item. Depending on circumstance, requests may stay in this status for some time.