Eastern Michigan University
Eastern Michigan University
Eastern Michigan University
Thursday December 18, 2014

Library Hours: 7:30am - 10:00pm

Eastern Michigan University Library

Get Items from Storage (ARC)

Where is Storage?

  • Books and materials listed in the library catalog with the location Storage are located in the Automated Retrieval Collection (ARC) in the library building.
  • The ARC's massive robot cranes locate nd move the hundreds of bins that hold more than a half-million books, videos and other items from the Library's collection.

How long does it take to get an item from Storage?

  • Items are usually retrieved in less than 10 minutes.

Will I be notified when the item is ready?

  • Notification of a successful request will appear on the catalog screen, but no separate notifications are sent.

How long are items held?

  • Books are held for 5 days after a request.
  • Media (DVDs, CDs, etc) are held for 24 hours.

How can I get help with Storage items?

  • If you have any trouble requesting an item from storage, please ask a library staff member for assistance.
  • If you don't have an E-Number, ask at the Information/Reference Desk to have the item requested for you, 734-487-2445..

How do I request items from Storage?

Video: Requesting Items from Storage (1:21)

How to request items from Storage:

  1. In the results list in the library catalog, you will see the location ARC Storage.

    Click on the title:

    Catalog results screen

  2. Click on Get This to start the request:

    Catalog Item Screen

  3. Enter your E-Number (including the E) and last name:

  4. Log In screen

  5. If necessary, select the volume or copy you need.

    Enter your E-Number (including the E) again and click Submit:

  6. Submit screen

  7. Confirmation of the request should appear on the screen. If the request is successful the item will be available for you at the Circulation Desk in 5-10 minutes.
  8. Confirmation screen