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Ask a Librarian

Get Items from Storage

Where is Storage?

• Books and materials listed in the library catalog with the location Storage are located in the Automated Retrieval Collection (ARC) in the library building.
• The ARC's massive robot cranes locate and move the hundreds of bins that hold more than a half-million books, videos and other items from the Library's collection.

How long does it take to get an item from Storage?

• Items are usually retrieved in less than 10 minutes.

Will I be notified when the item is ready?

• Notification of a successful request will appear on the catalog screen, but no separate notifications are sent.

How long are items held?

• Books are held for 5 days after a request.
• Media (DVDs, CDs, etc) are held for 24 hours.

How can I get help with Storage items?

• If you have any trouble requesting an item from storage, please ask a library staff member for assistance.
• If you don't have an E-Number, ask at the Information/Reference Desk to have the item requested for you, 734-487-2445..

How do I request items from Storage?

• Video: Requesting Items from Storage (1:21)
• Or follow the guide below:

1. In the results list in the library catalog, you will see the location ARC Storage.
   
   Click on the title:
   
   
   
   
2. Click on Get This to start the request:
   
   
   
   
3. Enter your E-Number (including the E) and last name:




4. If necessary, select the volume or copy you need.
   
   Enter your E-Number (including the E) again and click Submit:




5. Confirmation of the request should appear on the screen. If the request is successful the item will be available for you at the Circulation Desk in 5-10 minutes.