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Student Advocacy Coach (SAC)

The Office of the Ombuds has recently created Student Advocacy Coach (SAC) internship positions to assist the University Ombuds with providing better services to students in need of help representing themselves during Student Conduct & Community Standard hearings, grade grievances, and other situations to ensure fair and equitable practice with regard to EMU policy and procedure. SACs help students by amplifying their voice, clarifying their issues, and providing an impartial, listening ear to guide them through university processes.

Individuals interested in the SAC internships must apply for the service position. To become a candidate for a SAC position, you must be a student in good standing with the University. Those selected must go through a training process that covers pertinent information about the student conduct code, grade grievance procedures, the Family Educational Rights and Privacy Act (FERPA) and other policies that affect students at EMU.

The duties of Student Advocacy Coaches are as follows:

  • Serve as a coach for students during Student Conduct & Community Standard hearings, grade grievances, and other situations as requested by the Office of the Ombuds and the Student Advocacy Coach Coordinator.
  • Help students formulate appropriate questions, understand professionalism, and best prepare themselves to present their case.
  • Assist the Office of the Ombuds in creating a helping network for students.
  • Assist students in evaluating and assessing a variety of options to address their concerns.
  • Provide a confidential environment where students can feel respected and where they can be candid and forthright.
  • Provide follow up communications with student after meetings to summarize what was discussed.
  • Work collaboratively with students, University departments, and community resources to resolve student concerns.
  • Keep information completely confidential, except in unusual situations of imminent risk of serious harm.
  • Assist in conducting campus advocacy workshops.
  • Attend review meetings and additional training workshops per semester.

As a result of the work of the Student Advocacy Coach, many students will tell you that they have been successful in having their concerns resolved in an equitable and amicable fashion.

If you are interested in serving as an advocate please fill out the below application. These applications will be reviewed by the Office of the Ombuds and applicants will be notified through their University email address if they have been selected.

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All persons who have access to student information must be concerned about security and confidentiality of that information.

Several laws govern protection of individual privacy.

  1. The Family Educational Rights and Privacy Act of 1974 (FERPA) protects the confidentiality of student records.
  2. The Heath Insurance Portability and Accountability Act of 1996 (HIPPA) protects personal health information.
  3. The Gramm-Leach-Bliley Financial Modernization Act of 1999 (GLB) protects the privacy of an individual’s financial information.

Each person having access to student information holds a position of trust relative to this data and must recognize the responsibilities delegated to him or her in preserving the security and confidentiality of this information. Each person authorized to access student information is expected to adhere to the University’s confidentiality standards, both conduct on and off the job.

I, ______________________________, hereby agree to preserve the confidentiality of any and all student information that I have access to in this position with Eastern Michigan University’s Office of the Ombuds.





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