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Our Services

What the Ombuds can do

  • Listen, inform and discuss questions, concerns and complaints about the functioning of the university, including EMU policies and procedures.
  • Help develop problem solving skills and promote critical thinking so individuals will be better able to act on their own behalf in resolving conflicts.
  • Assist in evaluating and assessing a variety of options to address concerns.
  • Assist in outlining a plan of action to resolve confltct(s) and/or guide adherence to University policy and protocol
  • Answer questions and help individuals formulate appropriate questions.
  • Identify problems and conflict areas with in the University and recommend improvements.
  • Make referrals directly to the appropriate individuals and/or resources for mediation, counseling, and dispute resolution services.
  • Support individuals by connecting them with internal and external resources to foster a helping network
  • Provide a safe and neutral setting where individuals feel respected and where they can be candid and forthright.

What the Ombuds cannot do:

  • Take part in any formal grievance process, hearing or judicial process.
  • Make or change administrative or academic decisions for any other part of the University.
  • Assign sanctions.
  • Give legal advice.
  • Accept official "notice" for the University about issues. If someone wishes to put the University "on notice," that is make the University formally aware of a particular problem, we can provide information on how to do so.

Ombuds Intake Form

To submit a question or concern, please fill out our Ombuds Intake Form

Ombuds Hand-Off

If you are a faculty and/or staff member looking to refer an individual to our office, please fill out our Ombuds Hand-Off Form

 

Ombuds Policy Review

If you are a faculty and/or staff member looking to submit a policy for review, please fill out our Ombuds Policy Review Request


2017-2018 Student Handbook 

Click below to access the                                    2017-2018 Student Handbook

Click below to access the                                   Report an Incident Page

Click below to access the                                   University Course Policies Link 

 

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