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Interpersonal Skills and Communications
Program Format and Content:
Communication plays a central role in organizational life. Advancing Communication Competencies focuses on increasing individual performance in organizations by developing critical communication skills to a higher level. This workshop is appropriate for new managers and supervisors who need to work with people from different parts of an organization. The two-day workshop will enable participants to
- Identify critical building blocks of effective communication with peers, supervisors, supervisees, customers, and other organizational stakeholders;
- Develop important knowledge and skills as a communicator and speaker;
- Develop important knowledge and skills related to listening and giving feedback;
- Create communication strategies for leading others, solving problems, generating creativity, and improving accountability in the workplace;
- Apply communication skills to different organizational situations - communicating up, down, and across organizational units.
Following the workshop, coaching is available for individuals to work on specific competencies to support their long term professional development.