Eastern Michigan University - Professional Education Center, EMU College of Business

The Professional Education Center at EMU

Developing the Leader in You Supervisory and Leadership Development Program

Who Should Attend?

Supervisors, managers and team or project leaders who need or are looking for practical skills for dealing with day-to-day leadership challenges. The focus is both on entry level leaders as well as more experienced managers who are seeking to improve or update their skills using current business principals and techniques.

Program Format and Content

This series of core workshops will provide theory and practice in basic and universal leadership skills that can immediately be applied in the workplace and improve your leadership effectiveness. The workshops will be interactive with lecture and practice exercises customized to your business and/or industry and will provide the best techniques for leading, managing, motivating, coaching, communicating and delegating. Participants will learn skills in:

Managing personal and career transitions to management responsibilities
Leading and coaching people to higher performance
Working collaboratively
Performance management and evaluation
Time management and task prioritization

Eltive workshops will focus on the development of additional skills and tools that leaders will need to meet the continuing and new challenges of managing. These workshops will give you the tools to better lead and manage those reporting to you including:

Building high performing teams and influencing others
Facilitating conflict resolution
Creating strategic departmental plans to align with company strategic plans
Developing strategic goals in a balanced scorecard approach
Understanding relevant financial, accounting and marketing principals.
Staff selection using behavioral based interviewing
Managing Diversity

Faculty

Workshops will be facilitated by College of Business faculty or approved business professionals. Faculty members are highly experienced and respected for their work both in the academic classroom and consulting in the business world. Many instructors have international work and teaching experience. Instructors also have been recognized for their consulting and training work and their applied research, both of which they bring to the business workshops.

EMU College of Business's Supervisory and Leadership Development programs are designed for front line supervisors, managers and team or project leaders so they may develop the skills they need to be effective and to increase their understanding and awareness of the many areas of management. The programs will focus on both the development of leadership skills such as coaching employees, performance management and evaluation, etc., and on the nuts and bolts management skills including time management, delegation, project management, etc.

Workshop Content Outlines

Core Workshops

I. Transitions - Self-Management versus managing others, making the transition from technical to managerial competencies.

Timing: One day (8hour) workshop

II. Understanding Your Leadership Style and Preferences - Self assessments to understand your managerial strengths and opportunities for improvement.

Timing: Two day (16 hour) workshop

III. Managing and Leading Others - Leading versus managing differences, leadership in performance management process, coaching and performance feedback, developing others, handling difficult employee discussions

Timing: Three day (24 hour) workshop

IV. The Nuts and Bolts of Managing - Time management and prioritization, project management, delegating tasks and decision making, running effective meetings, working with teams.

Timing: Three day (24 hour) workshop

V. Leading Others Through Change and Transitions - Understand the stages from the impacts of change, assessing your change leadership style, motivating others through the stages of change, communication and change.

Timing: One day (8 hour) workshop

Elective Workshops

I. Interpersonal Skills and Communication - Identifying your communication style, understanding effective communication, develop interpersonal skills to work and motivate people

Timing: Two day (16 hour) workshop

II. Team Building and Leadership - Team formation and building, team problem-solving, building team capacity for innovation and performance

Timing: Two day (16 hour) workshop

III. Staff Selection through Behavioral Based Interviewing - Learn the successful process used by corporations such as Daimler Chrysler and others for insuring you are getting the right person in the right job.

Timing: Two-day (16 hour workshop)

IV. Budgeting and Finance for Non-Finance Leaders - Durability to relate financial information to departmental budgets, understand correlation between decision making and financial impact on department or organization, use management accounting for decision making.

Timing: Two Day (16 hour) workshop

V. Marketing Principals for non-Marketing Leaders - Understand marketing principles, customer relationship management and the value of customer equity, coaching employees to be customer and market focused, handling customer complaints effectively as a marketing tool.

Timing: Two Day (16 hour) workshop

VI. Leader Development - Situational leadership, managing adversity and conflict, decision making approaches

Timing: Two Day (16 hour) workshop

VII. Management Information Systems - Selecting systems, software and data management sources to use in decision making in planning

Timing: One Day (8 hour) workshop)

VIII. Strategic Planning - Aligning departmental plans to the corporate strategy, developing departmental metrics in a balanced scorecard approach

Timing: One Day (8 hour) workshop

IX. Managing Diversity - Understanding and successfully leading cultural, generational and gender diversity and differences.

Timing: One Day (8 hour) workshop

"The PEC was instrumental in designing a writing course specifically tailored for the Hyundai America Technical Center.

Our consultant and instructor spent weeks learning about our work environment, speaking with our leadership team, researching and incorporating international writing skills into the course; all of which were critical to successfully incorporating our business needs in to the writing course.

The time and dedication of the PEC staff was greatly appreciated."

-E.R. Schmidt, HR Director, Hyundai America Technical Center, Inc.

-J.H. Rim, Korean Coordinator, Hyundai America Technical Center, Inc.

Download the Winter 2010 Professional Programs & Training Catalog [PDF]

Director of the Professional Education Center was named examiner for Baldrige Award.

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