Eastern Michigan University - Professional Education Center, EMU College of Business

The Professional Education Center at EMU

Managing Workplace Diversity

Program Format and Content

Workplace diversity is continuing to grow in critical strategic importance in organizations. Each Workplace Diversity addresses some foundational knowledge of the topic, develop and advance skill levels, and provide opportunities for application of knowledge and skills to create competency in managing workplace diversity. A central component of the Workplace Diversity workshops features improvisational theatre.

The topics addressed by Workplace Diversity include the following:

Gender communication and interactions
Racial relationships
Cross-cultural Communication
Intercultural Competence
Sexual orientation - gay, lesbian, bisexual, and transgender
Religion and spirituality
Age and Generational Gaps - Veterans, Boomers, Xers, & Millenials
On Being White and Whiteness
Being Disabled in the Workplace
Complexities and Opportunities With Multiple Diversities

The Workplace Diversity workshops can be taken individually, as a customized combination, or as a complete set. Each workshop has 3 sessions of 3 hours each over 3 weeks. The workshop delivery methods will highlight the use of improvisational theatre and include experiential learning activities, discussions, cases, journaling, and workplace applications.

Learning to manage workplace diversity effectively takes substantial development within individuals. As a result, some learners may require or request the services of an executive management coach to support individual double loop learning to increase performance with managing workplace diversity.

"The PEC was instrumental in designing a writing course specifically tailored for the Hyundai America Technical Center.

Our consultant and instructor spent weeks learning about our work environment, speaking with our leadership team, researching and incorporating international writing skills into the course; all of which were critical to successfully incorporating our business needs in to the writing course.

The time and dedication of the PEC staff was greatly appreciated."

-E.R. Schmidt, HR Director, Hyundai America Technical Center, Inc.

-J.H. Rim, Korean Coordinator, Hyundai America Technical Center, Inc.

Download the Winter 2010 Professional Programs & Training Catalog [PDF]

Director of the Professional Education Center was named examiner for Baldrige Award.

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