Entrepreneurs, those working in market-driven industries,
non-profit organizations, and international business; as well as marketing
practitioners who are seeking to revitalize their skills and explore
new marketing initiatives.
Program Format and Content
Each session will consist of a
series of lectures, class discussion, and a case study specific the
session. Internet sites
will be explored and discussed relative to the topic of the session. The
focus will be on the development of a marketing plan for a company operating
within the geographic area where the sessions are held. Teamwork will
be emphasized. Case studies and the marketing plan will be done
on a group basis. Communications will be assessed via written
and oral presentations. Students not acquainted with computerized
presentation software will be introduced to this important communications
tool.
Sessions
Introduction to Marketing
Marketing Plans / Transition from transaction to
relationship-based marketing
Strategic Initiatives
Segmentation - criteria, targeting, shrinking
Product - life cycles, composition, deletion, introduction,
differentiation, portfolio assessment
Promotion - positioning, promotional mix, sponsorship,
Internet
Distribution - SCM, direct, integration, inventory,
transportation,
Opportunity Assessment - SWOT analysis; GE Screen,
Marketing Plans
Consumer behavior issues - influences
Business-to-Business concepts - vendor analysis,
value analysis, segmentation
Research issues - sampling,
surveys, internet based, analysis (SPSS & Excel)
International - integration, entry modes, standardization/customization,
Internet
Quality - 6 sigma, customer contact, problem resolution
Control process - benchmarking, measurement, response,
relationship marketing
Marketing plans - an overview
The Professional Education
Center, EMU College of Business
300 West Michigan Avenue, 559 Gary Owen Building, Ypsilanti, Michigan
48197
Phone: 734.487.3164 Email: pec@emich.edu