Eastern Michigan University - Professional Education Center, EMU College of Business

The Fundamentals of Coaching for Performance-$795
Today’s managers and supervisors need to use coaching to develop and retain talented employees and manage performance. Coaching helps employees see their issue or problem differently and choose a course of action that will achieve better results. Leaders need to be able to increase the performance and capabilities of their employees that will in turn impact the results of the organization. This two-day course is designed to develop the skills necessary to diagnose issues and generate solutions, using proven coaching techniques, which lead to enhanced performance in the organization. Participants will learn the difference between coaching and other performance interventions, explore a coaching competency model, engage in a self-assessment and develop their personal action plan to improve in three coaching competencies. They will also learn specific skills associated with the coaching competency model such as active listening, asking powerful questions and action planning strategies. A coaching model (EASE) and methodology that will allow participants to effectively lead performance and developmental coaching interventions will be presented. Participants will have the opportunity to practice their learnings from the course and receive feedback from the instructor.

Fundamentals of Emotional and Social Intelligence -$495

Understanding and improving your emotional and social intelligence–that connection between your emotions and behaviors and actions is the key to successful relationships and personal success in the business world. While technical skill expertise is a base requirement for any job, and for average performance, emotional intelligence is the key to moving your career to a whole new level–towards “star” performance. In today’s faced paced, global work environment, business professionals are being judged more on the competencies of initiative, self-awareness, empathy, adaptability, teamwork and collaboration than they are on their intellectual capacity and technical know–how.

This introductory one-day class will provide an overview of emotional and social intelligence competencies and the impact on leadership abilities and styles. The class includes a self-assessment for each participant to identify their levels in each of the EI competencies and uses class discussions and exercises to provide hands–on learning for understanding, leveraging and building the competencies.

Learning Objectives
In this program participants will learn:

Introduction to Emotional Intelligence and Leadership-$495
In today’s fast-paced, global work environment, leaders in organizations are being judged more on their personal qualities such as empathy, inspirational leadership, initiative, self-awareness, adaptability, teamwork and collaboration than they are on their intellectual capacity and technical know-how. Technical skills and intelligence are the baseline for average performance. The emotional intelligence competencies are what set apart the “star” performers. This program will be customized to meet the specific leadership development needs in your organization. The program can be done in an introductory, one-day short format or in a more developmental format that includes the EI 360 feedback process, classroom learning, discussions and personal one-on-one coaching sessions on the participant's personal feedback.

Leadership and Management Skill Builder: Mini MBA Certificate Program-$1,795
Changing jobs in a churning job market? Looking to transition into a management or leadership position? Looking to build management skills to lead your own business successfully? Taking on new management responsibilities? No time, resources or the need for an academic MBA?

The Mini-MBA: Management Skills Building program and sessions will build or refresh the knowledge you need to lead others and manage your business or operations effectively. This program provides a practical foundation in up-to-date business theory and applications in a 12 module format. Through case studies, team problem-solving exercises, mini-lectures and interactive class sessions, the participants will increase their knowledge and skills needed to succeed within their organization.

Leadership Skill Builder: Building and Leading Effective Teams-$995
Teams should never be established for the sake of having teams. Teams need to exist in organizations to accomplish high levels of performance and to gain the opportunity to have a highly satisfying work life. This is an interactive workshop where the participants are expected to learn from each other as well as the instructor. Participants will be given the tools to build excellent teams and coached to develop the leadership skills needed to use them. This popular program for team leaders will provide tools for improving team performance and effectiveness. Based on the tools and methods from the experience and book on Tools for Team Effectiveness and Tools for Team Leadership by Dr. Gregory Huszczo, the class format includes exercises and and discussions to practice the critical tools for building and maintaining high performing teams.

Leadership Skill Builder: Leading with Emotional and
Social Intelligence-$2,495
By applying emotional and social intelligence competencies to drive top performance, you build more effective relationships with boss, peers, direct reports and customers/clients. The program, spanning four months, will include a confidential online 360-degree, multi-rater feedback instrument, individual feedback results interpretation, monthly interactive sessions to develop an action plan, an opportunity to build key competencies relevant to your position and one-on-one coaching sessions to support and sustain key behavior changes.

This highly interactive program focuses on the framework of EI competencies and leadership development and includes a 360-degree assessment, experiential learning and coaching for individual development of personal and professional effectiveness. The Emotional & Social Competency Inventory (ESCI), is administered confidentially online. Feedback reports are provided to each participant. The program is supported by a self-directed learning process; a model for intentionally developing and strengthening key leadership behaviors. Note: This program requires registration four weeks prior to the first workshop date due to the completion of the 360-degree feedback process.

Coaching: Three, one-hour individual coaching sessions will be scheduled at your convenience, either by phone or in person, during the program.

Leadership Skill Builder: Managing and Leading Change and Transformation-$495
The competitive landscape is in constant flux. Organizations form new strategies, enter into different partnerships, merge, adopt new technologies, enter into new markets, seek new customers, face new competitors and deal with changing workforce dynamics. Organizational change becomes murky, ambiguous, complex and challenging. This workshop provides strategies for managing organizational change from beginning through different stages and instituting support to re-stablize the organization.

This one-day (eight hours) workshop will involve experiential exercises, role playing, lecture/discussion and a self-assessment. The program will include examples and cases relevant to the culture, practices and processes of the current workplace.

Leadership Skills Builder: Situational Leadership for High Performance-$795
In this two-day intensive program you learn to develop your leadership knowledge and skills. It shows you why and how tested leadership practices work to win your employees’ cooperation and loyalty. This program teaches you how to develop your own leadership style and teach you how to unleash human potential in order to achieve higher levels of organizational productivity. This program emphasizes a situational leadership model.

MBTI: Personality Type at Work and in Life Using Your Type to Make a Difference-$495
In this workshop, you will discover why making a difference (instead of being perfect or being all things to all people) is so important. You will identify times when you made a difference. You will examine the degree to which you are “doing time” vs. “killing time” vs. “making time” to make a difference. Dr. Greg Huszczo, expert consultant in the use of personality type (MBTI) will lead the group in discussion, exercises and learning.

The core of your personality type will be identified and the ten key ways people of your personality type have made a difference will be revealed. Hundreds of poignant, funny and everyday life stories will be shared from the five-year study on the connection between personality types and making a difference. Bring your calendar with you because the concluding exercise will assist you in developing two plans: one to make a difference at work and the other to make a difference in one of your relationships using your natural personality traits. Come learn the secret of how different personalities make a difference differently. Let us help you make a habit of making a difference by being yourself.

Management Skill Builder: Budgeting and Finance for Non-Finance Professionals-$995
This workshop will provide theory and practice in basic financial and budgeting skills that can immediately be applied to the workplace. This workshop will be interactive with lecture and practice exercises customized to your business and/or industry. Participants will develop skills in:

Management Skill Builder: Strategic Behavioral Based Interviewing-$495
This seminar covers the strategic interviewing model detailed in “Strategic Interviewing: How to Hire Good People” by Richard R. Camp, Mary Vielhaber and Jack Simonetti, Jossey Bass, 2001. The seminar will use a lecture/discussion format and participants will be actively involved in their learning through a variety of small group exercises.

OH! Managing Professional Career Transitions-$1295
What is your opportunity horizon? An opportunity horizon is defining the range of career possibilities that one can take advantage of in the future by managing career changes in the present.

With all the rapid changes and transformations in organizations, there are exciting opportunities in our future. This three step workshop focuses on managing professional career transitions. Participants will conduct an inventory audit of their knowledge, skills, talents, competencies and strengths from the accumulation of career, education and community experiences. After an assessment of their career potential, participants will examine emerging career opportunities in the new economy. How will their career portfolio fit into future organizational changes? Participants will identify future directions, opportunities, and career paths in the emerging developments of our economy.