"Information & Communication Technology

IT > IT Help Desk

Ask the IT Help Desk

Protect your PC/Mac against viruses. Download information.

IT has licensed anti-virus software for use on student, faculty and staff computers. You must have your my.emich username and password to access these files.

The IT Help Desk provides a wide range of computer support for faculty, staff, and students on campus. This includes support for my.emich, desktop hardware and software, as well as ResNet assistance for students living in residence halls.

Fall Semester Hours

The IT Help Desk provides walk-up service at the Help Desk Window in room 106 of the Halle Library and phone service at 734.487.2120 from:

Monday-Thursday 8am - 8pm

Friday 8am-5pm

You may also contact the IT Help Desk via e-mail at it.helpdesk@emich.edu

PURCHASE A COMPUTER

To Purchase from Dell
- For yourself
- For your department
To Purchase from Apple
- For yourself
- To create a proposal for your department

FAQ

RAVE

Carrier Problems

OFFICE 2007 HELP

Office 2007 Interactive Guides

Supported Browsers

Supported Browsers

MINIMUM SUPPORT REQUIREMENTS

View Minimum Support Requirements

Connecting To A Network Drive

Mac OS X 10.1 and Lower

PrimoPDF

Instructions PDF

PrimoPdf Program

Dell Extended Out of Warranty Support Program

Dell Extended Warranty PDF

Computer Refresh Program

Computer Refresh Web Site

Computer Recycle Program Checklist PDF