Apply for Housing: FAQ
What is the Housing Portal?
The portal is what you sign into to access the housing application. Your username and password are needed to access the application portal.
When will the housing application be available for the 2018-19 academic year?
Priority Application will open at 10:00am on Monday, January 22, 2018 and ends on Friday, February 16, 2018 at midnight. Current residents will be notified via email when it is ready.
What if I need to cancel the contract after submitting one?
You may cancel any time prior to the start of the Fall 2018 semester. The prepayment can be placed as a credit to the Fall 2018 e-bill but only if received by Wednesday, March 14, 2018. No refunds will be issued
What can I do to prepare for the application process before it starts?
A $150 prepayment will be needed to complete the application. The prepayment is applied to your fall 2018 housing charge, and cannot be waived. Review and familiarize yourself with the contract terms and conditions [PDF], that you will be agreeing to (so READ it!) and start planning who you want to live with next year. The people that you choose to live with will need to form a Roommate Group.
Will I be able to complete the contract if I do not make the prepayment?
No. You will not be able to proceed with the application until payment is made. Please be sure to have payment ready at the time that you start the application. The prepayment cannot be added as a charge to your student account. Be sure that you do not have a hold on your student account. If you have a hold for an overdue balance, you will not be able to access the application until 24 hours after the balance due has been paid.
How do my friends and I form a Roommate Group?
Make a plan with the friends you want to live with. Decide who is going to be the Group Leader. The Leader will create a name and password for the group. The leader gives that information to the other group members so they can request to be a member of the group on their application. For more information on Roommate Groups please click HERE
What requirements need to be followed to make a Roommate Group?
All members of the group must apply and make payment before the Priority Application ends on Friday, February 16th at midnight. Any member of the group who does not apply will not be able to be assigned with the group. Once all members have applied and requested to be a member of the group, the Group Leader MUST go back into the portal to confirm the Group. Confirming the Group allows the Leader to assign all of the group members at the same time into a room/suite/apartment when lottery times open.
What happens after Priority Application is over?
After the close of the Priority Application, you will be sent your timeslot information which lets you know when you can go back into the portal to select a space. This information will be sent via your EMU Email account tentatively on March 5, 2018.
What happens during the Lottery Time selection?
The Group Leader (or any student who is NOT requesting roommates/suitemates) may enter the portal at their designated time to select a room/suite/apartment for themselves and the rest of the group. Once the Leader has made the room selection, the other members of the group do need to go back into their application to select their meal plan.
What if our Group Leader is not available or misses the lottery time?
The Group Leader can go back into the portal to select a space for the group any time AFTER the assigned timeslot. If this will be a problem, please contact the Housing Office and we may be able to change the Group Leader to another person within the group who can be available at that time.
What if I want to request a new incoming Fall 2018 Freshman as a Group Member?
A new incoming freshman cannot be a part of a group as they complete a different application. If you or a group chooses to select a room during your timeslot and you want a freshman as a roommate, contact the Housing Office at email@example.com and we will attempt to close the space. No guarantees can be made!
How are lottery times assigned?
Each student who submits an application and prepayment by Friday, February 16th, will be eligible for a randomly assigned lottery number. In the case of a confirmed Group, the lottery number of each member will be averaged and that averaged number will be used as the entire Group’s lottery time.
What if I want to remain in my same room? Do I have to wait for my timeslot to be able to select a room?
No. If you wish to remain in your same room or apartment (if eligible) you will have the first priority to select your current space. You will be able to select your current space anytime between January 22 and February 16. If you do not select during that time, you risk losing your space. However, if you are part of a group, you will need to wait until the timeslot portion of the process as you cannot assign group members before that process opens. TIP: Many students last year, especially in University Apartments, missed out on getting their same room because they did not select during the priority time.
What if I want to return to my same room but want a different roommate?
In order for a student to be able to request their current room during the “Same Room Only” phase, you will not be able to request a roommate at that time. You and your requested group member roommate will need to wait until the Timeslot portion opens and see what is available at that time. If someone else does select the space, we will not move them.
In what instances would someone not be eligible to return to their same room/suite?
Students who currently live in Phelps, Putnam, and E & F of the Village, and Hill Hall are not eligible to return as those halls are for new incoming freshmen only. Students who are in RA suites in Buell, Downing, Best, and the Village are not eligible to return to their current room as those suites change to accommodate the gender of the RA that is hired for that floor. RAs also have the option of selecting their own roommates. Some halls (Best, Downing, and the Village) have minimum GPA requirements. If a current resident does not meet the minimum GPA, they will not be able to return to that hall.
Will I have a room to myself if I do not select a roommate?
No. In designated double rooms, the open space will be available to anyone looking for a space. The Housing & Residence Life Office reserves the right to consolidate the assignment of a returning resident who places themselves into an open double room without a roommate. For this reason we highly encourage students to search for a roommate utilizing the Roommate Search option to ensure compatibility.
Can I select a single room?
Single rooms are available in Hoyt, Pittman, the Village, and University Apartments. There will be a limited number of single rooms in some of the other halls. Students are highly advised to give careful consideration to selecting a single room as single costs are not factored in when the Financial Aid office packages your financial aid funding. Single rooms cost upwards of $1400 extra per semester which you will likely have to pay out of your own personal funds. Students have the responsibility of knowing what their specific aid will cover BEFORE selecting a single room. TIP: Each year a number of students are forced to leave the university because they are not able to cover the balance that remains as a result of selecting a single room that they could not afford. Choose wisely.
Can I have a member of the opposite sex as a roommate?
Yes, but only in University Apartments. Students who wish to have a roommate of the opposite sex must contact the Housing Office prior to the start of the lottery times for further instructions.
I am looking for gender inclusive housing.
Contact the Housing Office for further information.
Am I required to have a meal plan?
Yes, if living in any of the residence halls. Meal plans are optional for students living in the Village and University Apartments.
What if I need a hall that stays open during breaks?
Many of the halls on campus close during scheduled university breaks. If you will need to remain on campus during those break times be certain to select a hall that remains open. University Apartments, The Village, Hoyt, and Pittman all remain open.
TIP: If you do not select a hall that remains open, you will need to find somewhere to stay during scheduled breaks. We do not offer temporary housing during those times.
Who can I contact regarding questions that have not been addressed in the above FAQs?
Very Important! Direct all questions to firstname.lastname@example.org. All questions are answered by the Assistant Director of Housing for Assignments who will know the correct answer to your question.
Do not rely on what friends tell you, or your front desk, or your RA, or others who may THINK they know the answers to your questions. The process changes each and every year so students who went through it before would be giving you outdated information. Only answers that are given via the housing email address are considered valid…regardless of what anyone or any other office tells you. You are also welcome to come into the Housing & Residence Life office to speak directly with one of our assignment team staff members.
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