How to begin
If you have never been to Counseling Services, the way to begin is through a new client appointment, available Monday through Thursday from 1 to 3 p.m. Alternate times are also available. Because we would like to know something about you and your concern before the visit, we ask you to arrive 30 minutes early to provide some general information. If there is a short wait before you meet with a counselor, our waiting area is a private and quiet place to study or read our supply of magazines.

How do I schedule a new client appointment?
Beginning on Monday of each week, you may schedule a new client appointment for that week. You may schedule by phone or in person. Please call to confirm your attendance before 11 a.m. on the day of your appointment (unless you scheduled for the same day). If we do not hear from you, the appointment may be given to another student. You may leave a voice mail message if you are unable to speak to the secretary.

What if new client appointments are full?
If there are no openings for new clients when you call or stop in, you have several options.
1) Ask to be placed on our waiting list. Office staff will attempt to call you early Monday morning to schedule.
2) If you are not available for our call, you may call Counseling Services early Monday morning to schedule for that week.
3) Call Counseling Services daily after 11 a.m. New client appointments may have opened up for that afternoon.

What if my problem is urgent?
Let the secretary know so we can assist you in the best possible way.

How long is each appointment?
During the first visit, you will meet with a psychologist or a counselor 35-45 minutes. Subsequent visits are 45-50 minutes.

How much does counseling cost?
As a registered EMU student, there is no additional cost.

Will I continue to see the person I first saw?
One visit is sometimes enough. If ongoing counseling is desired, you may see the counselor you first saw or may be referred to another counselor in the office, depending on your concern or availability. The new counselor will be aware of your concern before you are seen. You will remain with this person for ongoing counseling.

What if I’ve been to Counseling Services before?
Depending on the time of year, you may schedule directly with your former counselor or may be asked to schedule a meeting during her/his new client appointment time. The secretary can assist you.

Questions? Call 734.487.1118