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Frequently Asked Questions

  1. What services are provided at Snow Health Center?
  2. What services are not provided at Snow Health Center?
  3. How do I make an appointment?
  4. What are your hours of operation?
  5. What if I/My student gets sick at night or on the weekend?
  6. How soon can I see a healthcare professional at Snow Health Center?
  7. I am/My student is a minor. Can they be seen at Snow Health Center?
  8. How do I cancel an appointment?
  9. What kinds of healthcare providers work at Snow?
  10. How can students pay for their visits?
  11. Can students have their visits billed to their private insurance carrier?
What services are provided at Snow Health Center?
What services are not provided at Snow Health Center?
  • Vision services
  • Dental services
  • Hearing care

* Note: Please contact your local healthcare provider if you need vision, dental, or hearing care.

How do I make an appointment?

To make an appointment please call 734.487.1122.

What are your hours of operation?

The UHS Clinic, Lab, and Pharmacy are open Monday, Tuesday, and Thursday from 8am - 5pm, Wednesday from 9am - 5pm, and Friday from 9am - 1pm. The Pharmacy may be closed some days from 12:30pm - 1:30pm.

The Student Health Insurance Office is open for walk-in consultation Monday through Friday, from 10am - 12pm and 1pm - 4pm.

To contact the UHS Clinic, Lab, Pharmacy, or Senior Account Specialist, or locate the Snow Health Center, please visit the Location & Contacts page.

What if I/My student gets sick at night or on the weekend?

Students should go to the emergency room at one of the provider hospitals if they are very, very sick (bad chest pain, difficulty breathing, broken bone, bad cut needing stitches.) If they go to the emergency room for a mild illness, the insurance company will not pay very much of the charges – leaving you to pay much or all. The insurance company will generally pay more of the charges at local urgent care clinics for mild illnesses than at the emergency room (e.g. Urgent Care at St. Joseph Mercy Hospital is ONLY FOR EMERGENCIES.)

How soon can I see a healthcare professional at Snow Health Center?

We often make same day or next day appointments.

I am/My student is a minor. Can they be seen at Snow Health Center?

Students under the age of 18 must have a ‘Consent for Treatment of a Minor’ on file at UHS, in order for them to be treated. You can download the Consent form from our Forms page.

How do I cancel an appointment?

Students who cancel without notification will be charged a $25 no-show fee on your student tuition account (e-bill).

What kinds of healthcare providers work at Snow?
  • Doctors
  • Nurse Practitioners

Some doctors also supervise internal medicine residents from St. Joseph Mercy Hospital

How can students pay for their visits?
  • Cash, check, or credit (Visa, MasterCard, or Discover Card)
  • Enrolled students can have the charge placed on their e-bill

Students covered by the EMU student insurance policy will have a co-pay for services, including at the pharmacy which can be paid at time of service or billed to your student account.

Can students have their visits billed to their private insurance carrier?

No. The only insurance currently accepted at University Health Services is the EMU Student Insurance. The UHS Pharmacy accepts some types of insurance, please see the UHS Pharmacy FAQs to determine if the pharmacy accepts your insurance.

UHS can provide itemized medical receipts to the patient to file with their individual insurance carrier.

All patients are expected to pay at the time of service.

Hours, Location and Contact

Call 734.487.1122 to schedule an appointment.


 

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