Eastern Michigan University

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Matthaei Botanical Gardens and Nichols Arboretum 1 of 3

  • Organization or Program Name

Matthaei Botanical Gardens and Nichols Arboretum

  • Primary Organization/Program Contact Name

Yousef Rabhi

  • E-mail address for Primary Contact Person

yorabhi@umich.edu

  • Role of person completing this form

Volunteer Coordinator

  • Phone Number*

734-647-8528

  • Organization or program web site

http://www.lsa.umich.edu/mbg/

  • Number of positions available (e.g. 1, 2, etc.)

1

  • Location & address where employment would take place

Matthaei Botanical Gardens (1800 N. Dixboro Road, Ann Arbor MI 48105)

  • Describe the position's primary tasks and duties.

Work with the Visitor Services team to provide excellent visitor experiences. Duties include greeting all visitors, taking phone calls and relaying information about our properties and programs - assisting in Garden Store, daily maintenance of lobby and other public areas - and some event hosting for programs and rentals at the Gardens. Job will include some evening and weekend hours. You must have reliable transportation to and from Matthaei Botanical Gardens.

  • Describe the skills needed for this position ( e.g. able to tutor in middle-school math; able to lift heavy boxes,etc.).

Prior customer service and or retail experience; ability to communicate clearly and professionally both in person and via telephone, experience with Microsoft Access, Word and Excel.

  • Describe any attitude and/or behaviors necessary for this position (e.g comfortable working with the elderly; interested in youth development,etc.).

You must present a pleasant appearance and attitude: must be reliable and dependable.

  • Approximate number of hours a week available for this position   11-15
  • Ideal days & times available for this position

Days and times will be discussed and agreed upon with supervisor.

  • Is transportation available to your program/organization?

No

  • Additional Information regarding your organization and/or this position (e.g. this position would be valuable for this type of academic major,etc.).

Students will develop interpersonal skills and gain experience in the performance of customer service to a diverse cross-section of public visitors and users of an educationally valuable public attraction.

 

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