Associate Professor of Operations Management and Supply Chain Management
Marketing
202 Hill
Nicolae, M., Arıkan, M., Deshpande, V., Ferguson, M. 2017. "Do bags fly free? An empirical analysis of the operational implications of airline baggage fees". Management Science, 63(10), 3187-3206.
Nicolae, M., Ferguson, M., Garrow, L. 2016. "Measuring the benefit of offering auxiliary services: Do bag-checkers differ in their sensitivities to differences in airline itinerary attributes?". Production and Operations Management, 25 (10), 1689-1708.
Nair, A., Nicolae, M., Narasimhan, R. 2013. "Examining the impact of clinical quality and clinical flexibility on cardiology unit performance - Does experiential quality act as a specialized complementary asset?". Journal of Operations Management, 31 (7-8), 505-522.