Professional Programs & Training

Poor quality costs the U.S. economy trillions of dollars per year. Increasing the quality in data collection alone boosts revenue in the average company by 66%.

Open Enrollment Classes

Professional Programs & Training (PPAT) offers open enrollment and online classes in a variety of quality and continuous improvement topics related to quality standards and planning, continuous improvement methods, productivity and cost reduction.

On-Site Classes

When open enrollment isn’t the right match or when you need training for a group, consider bringing one of our expert trainers to your facility. On-site classes provides a cost effective and convenient way to train your employees. We can provide your company with practical and proven quality training and consulting services including programs tailored to your processes and gap analysis workshops for your team. Contact us for a quote.

• Business Process Optimization

  • Introduction to Business Process Optimization (25 hours)
  • Linking Strategy to Business Process Optimization (30 hours)
  • Organizational Transformation (20 hours)

• Core Tools, Product Development and Project Management

  • AIAG and VDA FMEA Overview (8 hours) or Workshop (16 hours)
  • Advanced Product Quality Planning (APQP) (8 hours)
  • Advanced Product Quality Planning with Production Part Approval Process (PPAP) (16 hours)
  • Design Failure Mode and Effects Analysis (DFMEA) (16 hours)
  • Process Failure Mode and Effects Analysis (FMEA) with Control Plans & Reaction Plans (16 hours)
  • Production Part Approval Process (PPAP) Overview (4 hours) or Workshop (8 hours)

• Quality Management Systems

  • Internal Quality System Auditing to ISO 9001:2015 (16 hours)
  • Internal Quality System Auditing to ISO / IATF (24 hours)

• Quality Methods and Tools

  • Corrective and Preventive Actions (Root Cause Tools) (8 hours)
  • Cost of Poor Quality (8 hours)
  • Team Problem Solving (16 hours)

• Lean and Six Sigma

  • Six Sigma Concepts (16 hours)
  • Six Sigma Green Belt (40 hours)

Certificate Programs

Our certificate programs provide both beginning and experienced quality and continuous improvement professionals with the knowledge and skill they need to excel. Enroll as a certificate program member and receive a discounted rate on all classes in your program.

• Business Process Optimization

  Business Process Optimization (BPO) involves the integration of business improvement methodologies with emerging leading practice to drive organizational performance through optimization of business processes. In contrast to many improvement models in use today, BPO provides a framework for process optimization that is both flexible and adaptable to an organization's unique needs and vision.

  • Business Process Optimization Certificate

Since 1986, Professional Programs & Training has been a leader in quality and continuous improvement training and consulting, working with organizations of all sizes in Michigan and throughout the United States. Our knowledgeable instructors consistently receive top evaluation scores for their expertise, experience and teaching effectiveness.