Professional Programs & Training

203 Boone Hall

Ypsilanti, Michigan 48197

Phone: 734.487.2259 or 800.932.8689

[email protected]

Organizational Transformation

Organizational Transformation involves the management of complex change within an organization, including the integration of its strategy, business processes, IT infrastructure, risk management, project management approach, training and culture. Using a systems approach, the course will provide a general framework for implementing large organizational transformation. This course will provide participants with the knowledge to properly plan and lead a transformation project.

Who Should Attend

Business leaders, analysts, influencers, consultants and support staff.


It is recommended that students take Introduction to Business Process Optimization and Linking Strategy to Business Process Optimization prior to taking this class, however this class may be taken at any time.

Course Objectives

At the end of this course, students will have the knowledge to:

  • Describe the elements that make up a holistic approach to business transformation
  • Create and deploy a general framework that serves to integrate these elements in a way that reinforces, rather than detracts from transformation efforts.
  • Identify and manage risks associated with major organizational change.
  • Design, resource and deploy a Project Management Office to manage the transformation.
  • Monitor, analyze and adapt to uncertainties that arise during the transformation journey.
  • Role model the mindsets and behaviors needed to embed and sustain the desired change.

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