Quality and Continuous Improvement

Poor quality costs the U.S. economy trillions of dollars per year. Increasing the quality in data collection alone boosts revenue in the average company by 66%. For over 35 years, Eastern Michigan University (EMU) Professional Programs and Training (PPAT) has provided practical, proven and effective non-credit programs taught by some of the industry's most experienced quality professionals.

What Can We Do

Open Enrollment Training

EMU PPAT offers online, open-enrollment classes in a variety of quality and continuous improvement topics related to quality standards and planning, continuous improvement methods, productivity and cost reduction, and quality leadership. Find a complete list of training dates on our registration site.

On-Site Training

Discover the benefits of our carefully crafted on-site training. We can provide your company with practical and proven quality training and consulting services including programs tailored to your processes and gap analysis workshops for your team. Visit our on-site training page for a list of available topics. Contact us for more information and a quote.

Certificate Programs

Our certificate programs provide both beginning and experienced quality and continuous improvement professionals with the knowledge and skill they need to excel. Enroll as a certificate program member and receive a discounted rate on all classes in your program.

Our Track Record

EMU has been a leader in quality and continuous improvement training and consulting for the past 35 years, working with organizations of all sizes in Michigan and throughout the United States. Our knowledgeable instructors consistently receive top evaluation scores for their expertise, experience and teaching effectiveness.

Need More Information?

Give us a call at 734.487.2259 or 800.932.8689 or email ppat@emich.edu.

Contact Us

Beth Stoner

For all other inquiries, contact ppat@emich.edu or call 734.487.2259 or 800.932.8689.

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