Chalice Randazzo

A photo of Chalice Randazzo

Assistant Professor

English Language and Literature

613A Pray-Harrold


  • Ph.D., Technical Communication and Rhetoric, Texas Tech University, 2015
  • Master of Professional Communication, Westminster College (Salt Lake City), 2008
  • BS, Psychology, Utah State University, 2004

Interests and Expertise

Chalice joined Eastern's Written Communications Program in 2015. Her teaching and scholarship bridge technical communication and rhetoric/composition. Drawing on silence, genre, rhetorical listening and cultural rhetoric theories, her scholarship critically considers the cultural underpinnings and impacts of technical documents. Her current research project compares writers' strategies and hirers' expectations for the US resume and cover letter, with implications for writing pedagogy and methods.


  • WRTG121 Composition II: Researching the Public Experience
  • WRTG 324W Principles of Technical Communication
  • WRTG 428 Writing Computer Documentation
  • WRTG 500 Introduction to Graduate Study in Written Communication

Publications and Presentations

  • Forthcoming. Where do they go? Students' sources of resume advice, and implications for critically reimagining the resume assignment. Technical Communication Quarterly.
  • 2015. Hearing silence: Toward a mixed-method approach for studying exclusion. Composition Forum, 31. Retrieved from
  • 2012. Positioning resumes and cover letters as reflective-reflexive process. Business Communication Quarterly, 75(4), 377–391.
Selected Presentations
  • "Alliance building and researcher neutrality in qualitative research: Implications for human-subjects research in composition." Conference on College Composition and Communication (April, 2016)
  • "What do we know? Researching the 'obvious' in TC assignments." Council for Programs in Technical and Scientific Communication (Oct, 2015)
  • "Reconsidering resumes in cultural contexts: Thoughts for teaching genres." Council for Programs in Technical and Scientific Communication (Sept, 2014)
  • "Props to the Eye-Candyman: Visualizing interest and rhetorical influence." Association for Teachers of Technical Writing (March, 2014)
  • "Opening silences: Rhetorical Listening over multiple methods." Conference on College Composition and Communication (March, 2014)