Eastern Michigan University
Help Desk FAQs
The following FAQs may help you find answers to your questions. If you can NOT find your answer here you can:
- Search for an answer in the "Search I.T." box provided in the lower right corner of every I.T. web page
- Log into itservice.emich.edu and search the knowledgebase or submit a question ticket
- Contact the Help Desk for further assistance:
- call - 734.487.2120
- visit 106 Halle Library
How do I:
get/change my NetID? (formerly My.emich username and password) |
Documentation - emich.edu/it/passwords/emich |
access email?
|
Students, Faculty, and Staff - Google Apps for Education
|
get my PIN number? |
Documentation - emich.edu/it/passwords/selfservice/over.php |
access my.emich? |
At the bottom of every I.T. web page is a log in link (My.emich) Log in direct at my.emich.edu
|
access the wireless network? |
Documentation - emich.edu/it/network/wireless |
connect to ResNet? |
Documentation - emich.edu/it/network/resnet |
map a network drive? |
Documentation - emich.edu/it/network/mapping.php |
protect my computer? |
Documentation - emich.edu/it/security/software |
know if there is a system outage |
At the bottom of every I.T. web page is a System Outage link Outages - https://status.emich.edu |
get/change my Banner password |
At the bottom of every I.T. web page is a log in link (Banner/INB) Log in direct at - banner.emich.edu/ Documentation - emich.edu/it/inb/index.php |
Division of Information Technology
118 Pray Harrold
Ypsilanti, MI 48197
734.487.3141