Eastern Michigan University

I.T. Help Desk

I.T. Help DeskWe provide a wide range of computer support for students, faculty, and staff. This includes support for EagleMail, My.emich, EMU Wireless, university owned computers, university licensed software, and ResNet assistance for students living in the residence halls.

To put in a request for help or to search for answers to commonly asked questions, please visit the I.T. Service Portal.

We strive to meet customer expectations including priority rankings, associated turn around times, details on what is supported, and what information is needed to resolve a  problem. View Service Level Expectations for more information.

Walk-up, phone, and email services are available when the university is open

Summer 2016 Semester Hours:

  • Monday - Thursday from 7:30 a.m. - 6 p.m.
  • Friday from 7:30 a.m. - 5 p.m.
  • Saturday from 7:30 a.m. - 3:30 p.m.

Intersession (days when classes are not held) hours:

  • Monday - Friday from 8 a.m. - 5 p.m. 

 

Contact information:
Division of Information Technology

118 Pray Harrold

Ypsilanti, MI 48197

Phone: 734.487.3141

Fax: 734.481.9290