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Office of the Ombuds Remote/Virtual Services

For the latest information/communications regarding EMU's response and action regarding COVID-19, please visit COVID-19 webpage.

The Office of the Ombuds is still available as a resource for students regarding any complaint, grievance, or appeal that may be academic or non-academic in nature. Additionally, we are still available for faculty/staff/administrators who may need to consult regarding management of a student concerns, complaint, grievance, and/or appeal. 

Please visit our Contact Us page to view our hours of operation for the Fall 2020 semester.

Visit our "Meet Our Team" page, linked below, to learn more about the current staff in the office!

Meet Our Team - Get To Know The Staff In The Office

Drop-In Conflict Coaching

We are now offering virtual drop-in conflict coaching! Visit our Contact Us page to view our schedule for drop-in services and find the link to join the virtual zoom drop-in space. Drop-in coaching is designed to provide a space where you can learn more about Ombuds services, ask questions regarding policy/process, and begin to talk through conflicts/complaints/concerns you may be experiencing as it pertains to EMU. If you are currently working with a case manager already, please use the appointment scheduler to set up a specific time with your assigned case manager. 

Schedule A Virtual Appointment

We strongly encourage individuals to utilize the Appointment Booking links on the right side of this page to schedule a Zoom Video Appointment with one of our office staff members. Virtual appointments are designed to provide a designated space where you can discuss in detail conflicts/complaints/concerns you may be experiencing as it pertains to EMU and work with a case manager to talk through options that are available in addressing what is occurring. Appointments are typically scheduled for a 45 minute block.

Connecting Via Phone or Email

Additionally, our office can be reached by email ([email protected]) or by phone (734.487.0074).


Safe. Informal. Confidential.

The Office of the Ombuds serves as a resource for students regarding any complaint, grievance or appeal that may be academic or non-academic in nature. When working with our office, you will receive timely, objective and strategic information in a confidential manner to assist with the interpretation of policies and procedures. The role of the Ombuds is to ensure adherence to EMU policy, confirm due process as it relates to institutional protocol, assist with resolution and prevention of both academic and non-academic concerns, and to make appropriate data based recommendations to the Office of the Provost.

The Ombuds works directly with students, faculty, and staff, providing consultation related to university policies and procedures. It has established itself as an objective, non-biased operation that continues to work towards developing a fair and equitable university community.

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