Poor quality costs the U.S. economy trillions of dollars per year. Increasing the quality in data collection alone boosts revenue in the average company by 66%.

Open Enrollment Classes

PPAT offers open enrollment and online classes in a variety of quality and continuous improvement topics related to quality standards and planning, continuous improvement methods, productivity and cost reduction.

On-Site Classes

When open enrollment isn’t the right match or when you need training for a group, consider bringing one of our expert trainers to your facility. On-site classes provides a cost effective and convenient way to train your employees. We can provide your company with practical and proven quality training and consulting services including programs tailored to your processes and gap analysis workshops for your team. Contact us for a quote.

Certificate Programs

Our certificate programs provide both beginning and experienced quality and continuous improvement professionals with the knowledge and skill they need to excel. Enroll as a certificate program member and receive a discounted rate on all classes in your program.

  • Business Process Optimization

    Business Process Optimization (BPO) involves the integration of business improvement methodologies with emerging leading practice to drive organizational performance through optimization of business processes. In contrast to many improvement models in use today, BPO provides a framework for process optimization that is both flexible and adaptable to an organization's unique needs and vision.

  • LEAN Change Leader

    Get the skills needed to drive lean transformation. Learn lean principles and tools for effectively changing an organization such as how to analyze the current state and direct site teams to deploy lean methodologies by reducing waste leading to improved organizational performance. The core requirements focus on lean implementation including plan, pilot and deploy.

  • Manager of Continuous Improvement

    This certificate is designed for those who lead process improvement initiatives in their organizations. The program focuses on teaching the skills needed to facilitate and lead teams to plan, deploy and monitor organizational improvements.

  • Quality Leadership

    This certificate focuses on helping mid-level managers to become effective leaders in a high-performance organization. Learn to understand and build on core leadership strengths, focus time and energy on high priority tasks, communicate effectively and strategically, build high-performance teams, gain a strong, loyal customer base and plan for the future.

  • Quality Systems Manager

    Gain a basic understanding of a quality system and its development, documentation and implementation. The core requirements focus on a basic understanding of the audit process and the development and implementation of quality programs, including tracking, analyzing and reporting the cost of poor quality.

For over 35 years, Professional Programs & Training (PPAT) has been a leader in quality and continuous improvement training and consulting for the past 35 years, working with organizations of all sizes in Michigan and throughout the United States. Our knowledgeable instructors consistently receive top evaluation scores for their expertise, experience and teaching effectiveness.

Contact Us

Elizabeth (Beth) Stoner
[email protected]

For all other inquiries, contact [email protected] or call 734.487.2259 or 800.932.8689.