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Troubleshooting access to online resources 

The EMU Library's databases and electronic subscriptions can be accessed from off campus. Occasionally, however, access problems may occur. These can be related to technical issues or maintenance downtime, issues with the status of the user's NetID, or incompatibility issues. Use the following troubleshooting suggestions to correct problems. If you can’t quickly solve the problem yourself, contact the EMU Library Information Desk.

Problems and possible solutions:

Alternate solutions: 

Library Account Problems

  • NetID must be lower case: When logging into the library account to renew or request items, the EMU NetID must be entered in all lower case letters, jsmith not Jsmith.
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Halle Library, 955 W. Circle Dr, Ypsilanti MI, USA 48197 Phone:734.487.0020