Replacing Your Card
Who to Contact
- Contact The BankMobile Disbursements Team by visiting: https://bankmobilevibe.com/contact-
- Log in to your BankMobile Profile at EMUEagleOne.com
The cost of a replacement Eagle OneCard is $20.
Once a replacement Eagle OneCard has been ordered a temporary ID card can be obtained to access student privileges until the replacement card arrives in the mail. The temporary card will not give access to the BankMobile Vibe Account.
Temporary cards can be ordered through our online portal or by visiting Service EMU, 268 Student Center, Monday through Friday between 10 a.m. and 4 p.m.
Cards ordered through the online portal will be available for pick up at Service EMU, 268 Student Center with in 24-48 hours.
A confirmation email will be sent to the employee's University email address once the card has been processed. Please do not visit Service EMU till you have received your confirmation email if you have opted for pick up.
- A temporary card is reusable; do not dispose of it.
- The cost of a replacement temporary card is $10.