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Global Protect VPN
A virtual private network (VPN) provides authorized employees with secure remote Internet access to the campus network and systems either from a wireless connection on campus or from a location off campus.
PaloAlto GlobalProtect has replaced Cisco Anyconnect for VPN services. The GlobalProtect client must be installed on the remote workstation to access the VPN. However, GlobalProtect uses the same Single Sign-on (SSO) flow as other EMU systems for a more consistent user experience. After client installation and the initial login, GlobalProtect will not require you to log in every time you connect to the VPN. Most users report that they find the service to be faster and more reliable than the old VPN system.
Please note: VPN access is valid for one year. Access must be renewed annually. VPN users typically receive a renewal reminder 30 days prior to expiration with a link to the renewal service request form.
To Request or renew VPN Access:
Note: If you already have access to the Anyconnect VPN, your access with be automatically migrated to GlobalProtect. You only need to request access if your VPN access is new or has expired.
- Go to the VPN Access Request service request.
- Click Request Service.
- Complete the request form and click Submit.
- IT will process the request and reply with access/usage instructions.
Need Assistance?
Contact the Help Desk for assistance when troubleshooting problems with these directions on university owned computers. Assistance with personally owned devices is limited to verifying settings. For more information, contact the Help Desk at 734.487.2120.