Communication Services

Google Workspace for Education

Google Workspace is a suite of services that helps users collaborate more effectively within workgroups. These services include the creation and sharing of email, address books, calendars, documents, and other files.

Voice Over IP (VoIP)

A Voice over IP (VoIP) phone or Jabber client provides voice communication over the same data network that a personal computer uses.

Automated Email List Services

Email Lists are an automated email tool used to send email messages to a large group. A list is often used in place of an email group when the size of that group exceeds the restriction of 25 email recipients per message. Eastern Michigan University uses the Sympa email list system.

Google Chat Instant Messaging

In its simplest form, instant messaging (IM) allows immediate communication between users by transmitting a text message from one computer to another. Using public IM systems like Discord or Slack to conduct business leaves university-owned data vulnerable to theft. I.T. uses Google Chat, a secure IM environment that is available only to those associated with EMU, to reduce these risks. Google Chat can be accessed through the Google Chat client or at chat.google.com (log in with your NetID credentials).

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