Eastern Michigan University

Voice over I.P. Phone

Voice over Internet Protocol  (VoIP) phones are now available in many buildings on campus; and, by the end of 2014, all of campus will be on the VoIP phone system. There are three models of VoIP phones commonly in use, the 7900 series, 8800 series (video) and 8900 series (video). In addition to providing a cost savings to the university, VoIP phones have manycisco phone image advantages for users. For instance, users will be able to:

  • view a light on the handset when a voice message has been left
  • view caller ID
  • view information on missed, received, and placed calls
  • create speed/abbreviated dial numbers
  • make conference calls
  • forward calls

Associated with the VoIP system is an online component called Self Care Portal. This application provides users with the ability to manage some phone features online, such as, speed/abbreviated dial, and call forwarding.

Also, additional accessories are available for purchase.